sabnzbd never completes download (2-4 mb left)

[beninho]

Hi Guys,

I use the latest stable version of sabnzbd, but since a few weeks, my downloads will hang at almost 100% complete.

This happes to all the nzb's i tried to download. They end with 4 mb to go, but never finish.

When I download those files with sabnzbd for OS X there's no problem. Can someone help?

I use ubuntu 12.04 for this issue

[shypike]

Can you see what kind of files are left in the job?
Click on the title of the job.
You can force termination by setting the pseudo-priority "stop".

[beninho]

Hi,

I've made a screen shot, https://www.dropbox.com/s/tyrd0lo18n837 ... .51.04.png

https://www.dropbox.com/s/ygl882oseyvpj ... .13.30.png

Can you tell me under what heading the setting can be found? I seem to overlook it.

[shypike]

First another other question.
What are these settings in Config->Switches, section Server?
Maximum retries
Only for optional servers

Do you see a priority in the job lines in the queue?
Set that to "Stop" for each non-terminating job.
Please keep the involved NZBs, I might need them for further examination.
Which Usenet provider(s) do you use?
(PM anything that you wish to remain confidential to me instead of posting it here.)

[beninho]

Maximum retries = 3
Only for optional servers (switched off)

After I use the function "stop" they now start post-processing.
1 job failed (not enough repair blocks 44 short)
1 job failed (1 blocks short)

Start downloading extra pars, but again, not an improvement (says downloading, but does not)

I use Supernews as newsserver.

[shypike]

OK, you probably hit the bug that was solved in 0.7.3Beta2, i.e. after the retry.
I cannot quite fathom what's happening initially.
Nevertheless, I would like to have the NZB file, so I can double check.
Can you email it to bugs@sabnzbd.org ?
(Please include the URL of this post).

[beninho]

Did just send you an e-mail.

--
Also did the update to the 0.73, but the issues still stands. (did a complete reboot and a complete re-download after the update)

[shypike]

No problems here with Ubuntu 12.04, SABnzbd 0.7.3 and Supernews.
Repairs and unpacks properly.
Do you use more than one server?
I would need to see a Debug log (Status page) to see what goes wrong on your system.

[beninho]

Hi Shypike,

I only use Supernews.

Here's the log file https://dl.dropbox.com/u/3523108/sabnzbd.log

I do think this is strange too, I did not have issues before, and sometimes it lets some downloads go trough. First I thougt is was because of multiple downloads (But, its not).

[beninho]

Can you not find what causes the problem? I've checked the log and found some erros, but dont know what to do with it.

[shypike]

Not on the basis of that log.
It's just "Info" records, only "Debug" level is useful.
Change that on the Status page and wait for a new problem to occur.

[beninho]

--- nothing usefull.

[shypike]

--- nothing usefull.

And?
I am very willing to get this sorted out, it may lead to an improved SABnzbd.
But without information there's nothing I can do.
The download went well when I did it, with a nearly identical setup.
That doesn't mean that there isn't a problem in SABnzbd,
but I'm not going to find out without more information.
Ideally, I would have a full, debug log of the download and post processing on your system.
You can make such a log.

[beninho]

That what a faulty message

Here's a log WITH debug on, the post you quoted was still without.

https://dl.dropbox.com/u/3523108/sabnzbd%282%29.log

[shypike]

The log is not complete.
Can you just zip all log files in the log folder and email those to bugs@sabnzbd.org ?