sabnzbd never completes download (2-4 mb left)

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sabnzbd never completes download (2-4 mb left)

Postby beninho » August 2nd, 2012, 1:00 pm

Hi Guys,

I use the latest stable version of sabnzbd, but since a few weeks, my downloads will hang at almost 100% complete.

This happes to all the nzb's i tried to download. They end with 4 mb to go, but never finish.

When I download those files with sabnzbd for OS X there's no problem. Can someone help?

I use ubuntu 12.04 for this issue
Last edited by beninho on August 2nd, 2012, 3:10 pm, edited 1 time in total.
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Re: Help With Categories

Postby shypike » August 2nd, 2012, 1:26 pm

Can you see what kind of files are left in the job?
Click on the title of the job.
You can force termination by setting the pseudo-priority "stop".
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 2nd, 2012, 2:09 pm

Hi,

I've made a screen shot, https://www.dropbox.com/s/tyrd0lo18n837 ... .51.04.png

https://www.dropbox.com/s/ygl882oseyvpj ... .13.30.png

Can you tell me under what heading the setting can be found? I seem to overlook it.
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 2nd, 2012, 2:44 pm

First another other question.
What are these settings in Config->Switches, section Server?
Maximum retries
Only for optional servers

Do you see a priority in the job lines in the queue?
Set that to "Stop" for each non-terminating job.
Please keep the involved NZBs, I might need them for further examination.
Which Usenet provider(s) do you use?
(PM anything that you wish to remain confidential to me instead of posting it here.)
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 2nd, 2012, 3:04 pm

Maximum retries = 3
Only for optional servers (switched off)

After I use the function "stop" they now start post-processing.
1 job failed (not enough repair blocks 44 short)
1 job failed (1 blocks short)

Start downloading extra pars, but again, not an improvement (says downloading, but does not)

I use Supernews as newsserver.
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 2nd, 2012, 5:52 pm

OK, you probably hit the bug that was solved in 0.7.3Beta2, i.e. after the retry.
I cannot quite fathom what's happening initially.
Nevertheless, I would like to have the NZB file, so I can double check.
Can you email it to bugs@sabnzbd.org ?
(Please include the URL of this post).
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 5th, 2012, 10:08 am

Did just send you an e-mail.

--
Also did the update to the 0.73, but the issues still stands. (did a complete reboot and a complete re-download after the update)
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 5th, 2012, 11:43 am

No problems here with Ubuntu 12.04, SABnzbd 0.7.3 and Supernews.
Repairs and unpacks properly.
Do you use more than one server?
I would need to see a Debug log (Status page) to see what goes wrong on your system.
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 5th, 2012, 3:53 pm

Hi Shypike,

I only use Supernews.

Here's the log file https://dl.dropbox.com/u/3523108/sabnzbd.log

I do think this is strange too, I did not have issues before, and sometimes it lets some downloads go trough. First I thougt is was because of multiple downloads (But, its not).
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 8th, 2012, 4:22 am

Can you not find what causes the problem? I've checked the log and found some erros, but dont know what to do with it.
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 8th, 2012, 4:52 am

Not on the basis of that log.
It's just "Info" records, only "Debug" level is useful.
Change that on the Status page and wait for a new problem to occur.
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 9th, 2012, 10:42 am

--- nothing usefull.
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 9th, 2012, 10:51 am

beninho wrote:--- nothing usefull.


And?
I am very willing to get this sorted out, it may lead to an improved SABnzbd.
But without information there's nothing I can do.
The download went well when I did it, with a nearly identical setup.
That doesn't mean that there isn't a problem in SABnzbd,
but I'm not going to find out without more information.
Ideally, I would have a full, debug log of the download and post processing on your system.
You can make such a log.
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Re: sabnzbd never completes download (2-4 mb left)

Postby beninho » August 9th, 2012, 11:25 am

That what a faulty message

Here's a log WITH debug on, the post you quoted was still without.

https://dl.dropbox.com/u/3523108/sabnzbd%282%29.log
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Re: sabnzbd never completes download (2-4 mb left)

Postby shypike » August 9th, 2012, 2:12 pm

The log is not complete.
Can you just zip all log files in the log folder and email those to bugs@sabnzbd.org ?
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