Getting Disk Error and Sab Pauses

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bozrdang
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Getting Disk Error and Sab Pauses

Post by bozrdang »

I have recently begun having a problem where Sab pauses during the downloading of large downloads (>20GB). When I check the log it shows:
Disk error on creating file F:\Downloads\Incomplete\f42426022\211-XXXXXX.part065.rar
Smaller downloads (<3GB) download and extract without issue. Any ideas what the problem is or how I can troubleshoot it?
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sander
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Re: Getting Disk Error and Sab Pauses

Post by sander »

What kind of drive is F:? Network drive? External harddisk?

And how much space is available on F:
bozrdang
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Re: Getting Disk Error and Sab Pauses

Post by bozrdang »

F: is a local internal drive with over 200GB of free space. Plus i've run into the not enough disk space issue before and sabnzbd will tell you that's what's wrong.
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sander
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Re: Getting Disk Error and Sab Pauses

Post by sander »

Do you run a virusscanner? If so, can disable it for the time being, and then try again?
bozrdang
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Re: Getting Disk Error and Sab Pauses

Post by bozrdang »

No virus software installed.
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sander
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Re: Getting Disk Error and Sab Pauses

Post by sander »

I see. Then I'm out of ideas.
bozrdang
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Re: Getting Disk Error and Sab Pauses

Post by bozrdang »

I thought maybe the hard drive was having issues so I changed all the Sab folder locations to another local internal drive and I get the same thing. Always with movies, but all episodes download fine.
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shypike
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Re: Getting Disk Error and Sab Pauses

Post by shypike »

File paths can be too long, this also a cause for such errors.
Maybe you should set Config->Special->folder_max_path to something like 42.
bozrdang
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Re: Getting Disk Error and Sab Pauses

Post by bozrdang »

All I can find is folder_max_length and it is set to 128. I'm not exceeding Windows max path length which is the OS Sab is running on and downloading to. Here is a screen shot of the log entries:

ImageUntitled by rockdawg2232, on Flickr
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shypike
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Re: Getting Disk Error and Sab Pauses

Post by shypike »

SABnzbd just tells you what the operating system tells it.
Please open the log file on the status page and lookup the error message.
The lines below should show more about the reason for the failed save.
bozrdang
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Re: Getting Disk Error and Sab Pauses

Post by bozrdang »

That's pretty much all there is. Here is a snippet for that last five days:

Code: Select all

2015-02-17 20:53:58,917::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_rgxlxe failed
2015-02-17 20:53:59,891::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_rskbzh failed
2015-02-17 20:54:01,657::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_xndka6 failed
2015-02-17 20:54:01,687::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_sm42i4 failed
2015-02-17 20:54:01,772::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_lkm7q7 failed
2015-02-17 20:54:01,930::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_wtx_8o failed
2015-02-17 20:54:02,023::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article__dwnpa failed
2015-02-17 20:54:02,089::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_yttl7g failed
2015-02-17 20:54:02,834::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_1doibq failed
2015-02-17 20:54:02,888::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_40hrwq failed
2015-02-17 20:54:02,964::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_fsofjb failed
2015-02-17 20:54:03,246::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_ag5g13 failed
2015-02-17 20:54:03,407::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_cu9yof failed
2015-02-17 20:54:03,460::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_cvvabu failed
2015-02-17 20:54:03,700::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_hmqxtt failed
2015-02-17 20:54:03,713::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_dskgaf failed
2015-02-17 20:54:03,805::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_qdfu5_ failed
2015-02-17 20:54:03,808::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_if6ovk failed
2015-02-17 20:54:03,857::ERROR::[__init__:864] Saving F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_lmpmjk failed
2015-02-17 20:54:03,933::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_njmrvn failed
2015-02-17 20:54:04,042::ERROR::[__init__:894] Loading F:\Downloads\Incomplete\f42426022\__ADMIN__\SABnzbd_article_hmw9jw failed
2015-02-17 20:54:04,124::ERROR::[assembler:101] Disk error on creating file F:\Downloads\Incomplete\f42426022\211-EuReKA.part065.rar
2015-02-18 06:47:35,931::ERROR::[downloader:531] Failed login for server free.xsusenet.com:119
2015-02-19 20:19:44,068::ERROR::[assembler:101] Disk error on creating file D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50\place2use42056954nr2.part091.rar
2015-02-20 12:01:19,039::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_f6xrcl failed
2015-02-20 12:01:19,121::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_jxpyqm failed
2015-02-20 12:01:19,163::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_l6xvyp failed
2015-02-20 12:01:19,302::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_ylrm53 failed
2015-02-20 12:01:19,354::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_2ed3hr failed
2015-02-20 12:01:19,706::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_crhvkt failed
2015-02-20 12:01:19,717::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_u_4edj failed
2015-02-20 12:01:19,963::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_rkdgfb failed
2015-02-20 12:01:20,039::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_bx_spu failed
2015-02-20 12:01:20,326::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_rt3if- failed
2015-02-20 12:01:25,507::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_bgocr2 failed
2015-02-20 12:01:31,947::ERROR::[__init__:894] Loading D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_er-6m6 failed
2015-02-20 12:01:32,092::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_64oade failed
2015-02-20 12:01:32,127::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_egjjqg failed
2015-02-20 12:01:32,209::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_t2udux failed
2015-02-20 12:01:32,240::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_nbcfkh failed
2015-02-20 12:01:32,377::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_mahpu9 failed
2015-02-20 12:01:32,740::ERROR::[__init__:894] Loading D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_0y6je- failed
2015-02-20 12:01:32,832::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_v4fm-n failed
2015-02-20 12:01:32,997::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_gqvlq_ failed
2015-02-20 12:01:33,023::ERROR::[__init__:864] Saving D:\Working\Complete\incomplete\Dolphin.Tale.2.2014.BD50.1\__ADMIN__\SABnzbd_article_lsv8hb failed
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shypike
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Re: Getting Disk Error and Sab Pauses

Post by shypike »

OK, you'll need to set the logging level to +Info or +Debug first.
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