ERROR: Saving .nzb.gz failed

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noddy184
Newbie
Newbie
Posts: 1
Joined: January 9th, 2013, 5:52 am

ERROR: Saving .nzb.gz failed

Post by noddy184 »

I keep getting this error. I did a fresh install of Couch Potato and SABNZBD on a new computer, and added two videos which came into SAB, and (still) got these two errors immediately. Can anyone help? Is it something to do with the long filenames and how can it be fixed?

cheers noddy

2013-01-09 20:35:03,108 ERROR: Saving D:\SAB\INCOMING\(The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySilu)0167 - The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySi.cp(tt1189340)\__ADMIN__\(The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySilu)0167 - The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySi.cp(tt1189340).nzb.gz failed

2013-01-09 20:34:38,848 ERROR: Saving D:\SAB\INCOMING\26287-a.b.hdtv.x264EFNet- The.Campaign.2012.EXTENDED.720p.BluRay.x264-SPARKS -0110 - sparks-campaigne.cp(tt1790886)\__ADMIN__\26287-a.b.hdtv.x264EFNet- The.Campaign.2012.EXTENDED.720p.BluRay.x264-SPARKS -0110 - sparks-campaigne.cp(tt1790886).nzb.gz failed
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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: ERROR: Saving .nzb.gz failed

Post by shypike »

Path too long.
Set a lower value (like 32) in Config->Special, item folder_max_length.
This will trim the individual path elements to 32, which should keep the
total path size below 254.
A value like 50 is probably safe too.
In the next major release there will be a better solution.
kevindd992002
Full Member
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Posts: 211
Joined: October 31st, 2012, 9:35 pm

Re: ERROR: Saving .nzb.gz failed

Post by kevindd992002 »

Is there a better fix to this already?
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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: ERROR: Saving .nzb.gz failed

Post by shypike »

No, it's a shortcoming of Windows.
Release 0.8.0 will have some work-arounds, but it will never be perfect on Windows.
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