Error "Too many connections to server"

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Taomyn
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Posts: 127
Joined: August 25th, 2008, 3:29 am

Error "Too many connections to server"

Post by Taomyn »

Hi,

I didn't want to hijack the other thread with this error as for me I'm downloading happily, so feel free to merge this one if you see fit, but I keep seeing this error reported:

Code: Select all

2015-05-04 13:33:50,872::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:50,948::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:51,019::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:51,098::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:51,342::DEBUG::[interface:421] API-call from ::1 [Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36] {'output': 'json', 'apikey': 'redacted', 'limit': '10', 'mode': 'history'}
2015-05-04 13:33:51,342::DEBUG::[interface:421] API-call from ::1 [Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36] {'output': 'json', 'apikey': 'redacted', 'limit': '5', 'mode': 'queue'}
2015-05-04 13:33:51,686::DEBUG::[downloader:510] Server login problem: 502, 502 Your per-user connection limit reached
2015-05-04 13:33:51,687::ERROR::[downloader:516] Too many connections to server ssl-eu.astraweb.com:563
2015-05-04 13:33:51,788::DEBUG::[downloader:734] Set planned server resume ssl-eu.astraweb.com in 10 mins
2015-05-04 13:33:52,200::INFO::[downloader:381] [email protected]:563: Initiating connection
2015-05-04 13:33:52,200::DEBUG::[downloader:95] For server ssl-eu.astraweb.com, using IP 91.208.207.156
2015-05-04 13:33:52,211::INFO::[downloader:664] Thread [email protected]:563: timed out
2015-05-04 13:33:52,811::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:52,960::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:52,977::DEBUG::[nzbstuff:1159] Download Quality: enough=True, have=20832886587, need=18900080140, ratio=1.10226445775
2015-05-04 13:33:52,979::INFO::[assembler:89] Decoding D:\Program Files\SABnzbd\downloads\incomplete\Taken.3.2014.EXTENDED.1080p.BluRay.DTS.x264-TayTO\RsTU9fx3B92qzn.64 yenc
2015-05-04 13:33:54,076::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:54,187::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:54,302::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:54,426::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:54,523::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:54,716::DEBUG::[bpsmeter:253] bps: 1645155.99089
2015-05-04 13:33:54,884::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,092::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,213::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,448::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,515::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,891::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:55,947::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:56,210::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:56,812::DEBUG::[downloader:510] Server login problem: 502, 502 Your per-user connection limit reached
2015-05-04 13:33:56,812::ERROR::[downloader:516] Too many connections to server ssl-eu.astraweb.com:563
2015-05-04 13:33:56,914::DEBUG::[downloader:734] Set planned server resume ssl-eu.astraweb.com in 10 mins
2015-05-04 13:33:58,880::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:58,898::DEBUG::[assembler:365] file in rar file: xeDDOwbUCra1cG9VN348esQjbPEJS2vigbrE.mkv
2015-05-04 13:33:59,013::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:59,084::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:59,148::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:59,331::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:59,414::DEBUG::[decoder:101] Decoding [email protected]
2015-05-04 13:33:59,487::DEBUG::[decoder:101] Decoding [email protected]
I have a 20 connection limit but I have set the server to a maximum of 12, so I have 8 spare so I really shouldn't be seeing this. The above happened whilst I had 2 or 3 other items in the queue. Any ideas?

I'm running this on Windows 2012 Server R2, with 16GB of RAM, 2TB of spare HD and a 200/100mbit fibre connection. I'm not sure if performance could be an issue.

Cheers,
Taomyn
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shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Error "Too many connections to server"

Post by shypike »

Astraweb gives this problem a lot.
There's some incompatibility, my guess is that Astraweb doesn't
like SABnzbd closing connections after the queue is empty.
It prefers to let connections time-out on its end.

Can you test this by disabling the option Config-Switches->"Disconnect on empty queue"?
Enabling is only needed when you frequently switch between systems
or share an account with someone on another IP address.
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Taomyn
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Posts: 127
Joined: August 25th, 2008, 3:29 am

Re: Error "Too many connections to server"

Post by Taomyn »

Made that change, and will report back.

Many thanks.
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