For installing on a Windows-System Version 7.0 I tried to use the latest version 1.0.0
The installation doesn't work and broke off, the error code was:
"SABnzbd detected a fatal error:
Cannot access the user profile.
Please start with sabnzbd.ini file in another location
Program did not start!"
I have to say that I used an older version SABnzbd on another laptop (same Windows O.S.).
I tried to find the ini.file but I didn't find this file. I really don't know what I should to do.
Is here anybody who knows what's wrong and can help? Thanks much in advance.
Cannot access the user profile
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- Tell us what system you run SABnzbd on.
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Re: Cannot access the user profile
How did you start SABnzbd?
Does re-installing 0.7.20 solve the problem?
Does re-installing 0.7.20 solve the problem?
Re: Cannot access the user profile
Hi and thanks for your fast reply.
I removed 1.0.0 and installed 0.7.20.
That solved the problem, with this version it works.
Thank you very much.
I removed 1.0.0 and installed 0.7.20.
That solved the problem, with this version it works.
Thank you very much.
Re: Cannot access the user profile
That is indeed very weird.
Should you want to help us in solving this problem, do the following:
- Install 1.0.0
- Open and cmd.exe windows (Start menu, type cmd.exe, enter)
- Type (including the quotes):
- Enter
Then see if you see and error message in the window (you can scroll back).
Should you want to help us in solving this problem, do the following:
- Install 1.0.0
- Open and cmd.exe windows (Start menu, type cmd.exe, enter)
- Type (including the quotes):
Code: Select all
"c:\program files (x86)\sabnzbd\sabnzbd-console.exe" -l2
Then see if you see and error message in the window (you can scroll back).
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- Newbie
- Posts: 4
- Joined: September 29th, 2016, 7:18 am
Re: Cannot access the user profile
I had the same problem.
Solved:
OLD: C:\Users\"MyName"\AppData\Local\
New: C:\Users\"MyName"\AppData\Local\SABnzbd; and then installed SABNzbd again. (I didn't remove the previous installation)
sub-dir SABnzbd is a new entry, handmade.
For me, it is working.
Solved:
OLD: C:\Users\"MyName"\AppData\Local\
New: C:\Users\"MyName"\AppData\Local\SABnzbd; and then installed SABNzbd again. (I didn't remove the previous installation)
sub-dir SABnzbd is a new entry, handmade.
For me, it is working.