Cannot log in - username/password error

[ruscat]

I have just downloaded SABnzbd (version 0.6.15) and installed it to run under Ubuntu Linux 11.10. I followed all the instructions supplied in the setup wizard but now I can't log in. Every time I enter the username and password a message comes up access denied and asks for the username and password again. Sabnzdb was setup to use NZBMatrix. I tried uninstalling an reinstalling again, but the setup wizard does not appear to run and it just asks me for the username and password again. Is there a way to get the setup wizard to run again? Any thoughts as to how to fix this would be appreciated.

[sander]

Stop sabnzbd. Then find sabnzbd.ini (probably ~/.sabnzbd/sabnzbd.ini) and delete it. Then start SABnzbd

[ruscat]

I did a search for the sabnzbd.ini file, no luck. Can't find the .sabnzbd directory either. is this a hidden directory/file? Where exactly should I be looking?

[sander]

I did a search for the sabnzbd.ini file, no luck. Can't find the .sabnzbd directory either. is this a hidden directory/file? Where exactly should I be looking?

Yes, .sabnzbd is hidden by definition: it starts with a "."

Hopefully this is helpful:

Open a terminal, and then do something like this:

Code: Select all

sander@R540:~$ cd
sander@R540:~$ cd .sabnzbd/
sander@R540:~/.sabnzbd$ ls sabnzbd.ini
sabnzbd.ini
sander@R540:~/.sabnzbd$

[ruscat]

I tried as you suggested but No luck.
System responds with:
bash: cd: .sabnzdb/: No such file or directory

Sorry but I'm new to linux also. Any suggestions?

[sander]

I tried as you suggested but No luck.
System responds with:
bash: cd: .sabnzdb/: No such file or directory

Sorry but I'm new to linux also. Any suggestions?

Open a terminal,

then type:

Code: Select all

cd
pwd
cd .sabnzbd
pwd

... and post the output here.

[ruscat]

Sander. I tried your commands again and it worked. I was able to get to the directory and delete the ini file. The wizard is now running. I'll give the install another try. Sorry for being such a newbie to linux. Thanks again for all your help.

[ruscat]

Up & running. Thanks fo your help

[sander]

Up & running. Thanks fo your help

You're welcome!