Login woes

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Login woes

Postby dudemann » May 23rd, 2011, 3:22 pm

So I have been using sabnzbd on my macbook for a while now with no problems, but I have always used the 'simple' skin. When I updated to .6.1 I thought I would go back to that skin and so I changed it and pressed restart. When I tried to log back in it asked for a password but I don't have a password set so I left it blank, this didn't work so I just pressed cancel. Well now I seem to be locked out of the user interface, it says "page not found, or can't connect to localhost... etc" I tried to uninstall and went to library/application support/sabnzbd and deleting the folder, but it still won't play nice with any internet browser. Any help would be greatly appreciated.
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Re: Login woes

Postby shypike » May 23rd, 2011, 4:28 pm

Is the program running at all?
Do you see the down-arrow in the top menu bar and does it provide a pull-down menu?
If you remove ~/library/application support/sabnzbd folder the Wizard should
come up when you start up SABnzbd.
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Re: Login woes

Postby dudemann » May 24th, 2011, 1:19 pm

I deleted the file and sabnzbd turns on but is unable to connect to my newreader provider. The queue can be added to, but nothing downloads and because I can't view the graphical interface I can't remove anything. If I click on "queue" or "history" it just pulls up a screen which looks like this:
Last edited by dudemann on May 24th, 2011, 1:23 pm, edited 1 time in total.
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Re: Login woes

Postby shypike » May 24th, 2011, 2:13 pm

Does any other browser work?
Chrome is a bit notorious due to it's intermittent IPV6 support on OSX/
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Re: Login woes

Postby dudemann » May 25th, 2011, 12:00 am

Oh yeah I forgot to mention that, unfortunately firefox and safari are both giving me similar error messages. I don't know if this is helpful, but for some reason, when I turned on sabnzbd today it looked as though it was connecting, showed a download speed of ~2.8 MB/s calculated a download time, and then completely froze. Is there anywhere else it would save settings besides the folder in application support?
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Re: Login woes

Postby sander » May 25th, 2011, 1:19 am

dudemann wrote:I deleted the file and sabnzbd turns on but is unable to connect to my newreader provider. The queue can be added to, but nothing downloads and because I can't view the graphical interface I can't remove anything. If I click on "queue" or "history" it just pulls up a screen which looks like this:


Your screendump says you're trying to connect your webbrowser to http://news.supernews.com:119/sabnzbd/

That is VERY, VERY wrong.

You should use http://localhost:8080/
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Re: Login woes

Postby dudemann » May 25th, 2011, 8:52 am

That's where is takes me when I select "queue" or "history" from the drop-down menu in the menu bar, but I also tried http://localhost:8080/, with the same result
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Re: Login woes

Postby sander » May 25th, 2011, 10:01 am

dudemann wrote:That's where is takes me when I select "queue" or "history" from the drop-down menu in the menu bar,


So, you *can* access SABnzbd, right? Via which URL? And please post a screendump again.
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Re: Login woes

Postby dudemann » May 29th, 2011, 1:31 am

Ok so this is kinda hard to explain, but sabnzbd turns on, the icon appears in the menubar, the DL speed goes up and hit ~2.75 then the whole thing just freezes. If I go to the menubar I can click on queue or history but I can't access them in any browser
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Re: Login woes

Postby sander » May 29th, 2011, 2:54 am

dudemann wrote:Ok so this is kinda hard to explain, but sabnzbd turns on, the icon appears in the menubar, the DL speed goes up and hit ~2.75 then the whole thing just freezes. If I go to the menubar I can click on queue or history but I can't access them in any browser


Hmmm: again your webbrowser tries to access http://news.supernews.com:119/sabnzbd/, which is useless. You must access SABnzbd via http://localhost:8080/ or http://localhost:8085/ or something like that. That means you have to find out on which port SABnzbd is running

Method 1:
Can you find the file ~/Library/Application Support/SABnzbd/sabnzbd.ini ? If so, can you open it (read-only) and find each occurrence of "port" in that file, and post it here?

Method 2:
A trial-n-error method to find the URL that SAB is listening to: try these URLs:

http://127.0.0.1:8080/
http://127.0.0.1:8085/
http://127.0.0.1:8090/
http://127.0.0.1:8095/

http://localhost:8080/
http://localhost:8085/
http://localhost:8090/
http://localhost:8095/

http://[::1]:8080/
http://[::1]:8085/
http://[::1]:8090/
http://[::1]:8095/


Access via HTTPS:

https://localhost:9090/
https://localhost:9095/


https://127.0.0.1:9090/
https://127.0.0.1:9095/


Method 3:
Another way to find the ports that are being listened to, is to use the command 'netstat' from the commandline.
I Tried Mac OS X in a VMware Virtual Machine, and here's what you should type on Mac OS X to see the ports that are being listened to:


Code: Select all
Mac-Pro:~ MacAdmin$ netstat -an | grep LISTEN
tcp4       0      0  *.8080                 *.*                    LISTEN
tcp4       0      0  127.0.0.1.631          *.*                    LISTEN
tcp6       0      0  ::1.631                *.*                    LISTEN
Mac-Pro:~ MacAdmin$


So, in the above case, SABnzbd listening to port 8080.

I haven't a method to find which process (/ process ID) is listening to which port.

On Ubuntu/Linux "netstat -plnt" will give you the best information:

Code: Select all
sander@R540:~$ netstat -plnt
(Not all processes could be identified, non-owned process info
 will not be shown, you would have to be root to see it all.)
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 0.0.0.0:8080            0.0.0.0:*               LISTEN      10764/python    
tcp        0      0 0.0.0.0:51413           0.0.0.0:*               LISTEN      21061/transmission-
tcp        0      0 127.0.0.1:36437         0.0.0.0:*               LISTEN      9200/GoogleTalkPlug
tcp        0      0 127.0.0.1:631           0.0.0.0:*               LISTEN      -              
tcp        0      0 0.0.0.0:3306            0.0.0.0:*               LISTEN      -              
tcp6       0      0 :::80                   :::*                    LISTEN      -              
tcp6       0      0 :::51413                :::*                    LISTEN      21061/transmission-
tcp6       0      0 ::1:631                 :::*                    LISTEN      -              
sander@R540:~$


The above tells me SABnzbd on my system is listening on port 8080, so on my system the URL is http://localhost:8080/
Last edited by sander on May 29th, 2011, 10:44 am, edited 1 time in total.
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Re: Login woes

Postby sander » May 31st, 2011, 2:42 am

With Mac OS X installed in Virtualbox on my Ubuntu, I found another method to see whether SABnzbd is running, and if so, on which port:


Code: Select all
Sander-Mac-mini:~ sander$ lsof -i | grep LISTEN
SABnzbd 113 sander   13u  IPv4 0x042cbf28      0t0  TCP *:http-alt (LISTEN)
Sander-Mac-mini:~ sander$


or even better:

Code: Select all
Sander-Mac-mini:~ sander$ lsof -i | grep -i SAB
SABnzbd 113 sander   13u  IPv4 0x042cbf28      0t0  TCP *:http-alt (LISTEN)
Sander-Mac-mini:~ sander$


So: SABnzbd is running, and it's listening on port "http-alt", which is port 8080. Hopefully there is a way to just see the number (8080), and no 'resolving'.
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Re: Login woes

Postby sander » May 31st, 2011, 3:30 am

And 'lsof' is also useful on Ubuntu Linux (although a bit slow: up to 11 seconds):


Code: Select all
sander@R540:~$ time lsof -i | grep -i listen
GoogleTal 2314 sander   15u  IPv4  24070      0t0  TCP localhost:53153 (LISTEN)
SABnzbd.p 4244 sander    5u  IPv6  80597      0t0  TCP *:9090 (LISTEN)
SABnzbd.p 4244 sander    8u  IPv6  77487      0t0  TCP *:http-alt (LISTEN)

real   0m0.909s
user   0m0.000s
sys   0m0.060s
sander@R540:~$ man lsof
sander@R540:~$
sander@R540:~$
sander@R540:~$ time lsof -i | grep -i sabnzbd
SABnzbd.p 4244 sander    5u  IPv6  80597      0t0  TCP *:9090 (LISTEN)
SABnzbd.p 4244 sander    8u  IPv6  77487      0t0  TCP *:http-alt (LISTEN)
SABnzbd.p 4244 sander   14u  IPv4  84490      0t0  TCP R540-2.fritz.box:54222->newsreader.eweka.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   16u  IPv4  84491      0t0  TCP R540-2.fritz.box:54223->newsreader.eweka.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   18u  IPv4  84492      0t0  TCP R540-2.fritz.box:54213->newsreader.eweka.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   20u  IPv4  84493      0t0  TCP R540-2.fritz.box:54214->newsreader.eweka.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   22u  IPv4  84494      0t0  TCP R540-2.fritz.box:54215->newsreader.eweka.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   26u  IPv6  80608      0t0  TCP [2001:222:1af4:6aff:fe9c:ced4]:38251->newszilla.ipv6.xs4all.nl:nntp (ESTABLISHED)
SABnzbd.p 4244 sander   28u  IPv6  80609      0t0  TCP [2001:222:1af4:6aff:fe9c:ced4]:38252->newszilla.ipv6.xs4all.nl:nntp (ESTABLISHED)

real   0m11.945s
user   0m0.000s
sys   0m0.060s
sander@R540:~$ time lsof -i | grep -i sabnzbd | grep -i listen
SABnzbd.p 4244 sander    5u  IPv6  80597      0t0  TCP *:9090 (LISTEN)
SABnzbd.p 4244 sander    8u  IPv6  77487      0t0  TCP *:http-alt (LISTEN)

real   0m0.814s
user   0m0.030s
sys   0m0.060s
sander@R540:~$

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Re: Login woes

Postby sander » May 31st, 2011, 3:42 am

Ah: -P is the option both on Linux and Mac OS X to 'not resolve' and see the numeric ports



Code: Select all

sander@R540:~$ lsof -i  -P | grep -i listen

GoogleTal 2314 sander   15u  IPv4  24070      0t0  TCP localhost:53153 (LISTEN)
SABnzbd.p 4244 sander    5u  IPv6  80597      0t0  TCP *:9090 (LISTEN)
SABnzbd.p 4244 sander    8u  IPv6  77487      0t0  TCP *:8080 (LISTEN)
sander@R540:~$
sander@R540:~$ lsof -i  -P | grep -i listen | grep -i sabnzbd

SABnzbd.p 4244 sander    5u  IPv6  80597      0t0  TCP *:9090 (LISTEN)
SABnzbd.p 4244 sander    8u  IPv6  77487      0t0  TCP *:8080 (LISTEN)
sander@R540:~$





So, on both Linux and MacOSX, the above command will tell if SABnzbd is running, and if so, on which port. That's useful in a lot of questions on this forum.
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