Support Forum

I think that socket connection timeout is not governed by that refresh rate. I am 100% sure that my connection the LAN is not dropping off for 30s at a time. It's one dropped packet in 8 when I ping continuously. That's not gonna explain the "Lost connection" being on screen for 15+ seconds.

Ah so it turns out that even with the incomplete folder being on the same drive I'm still getting lost connection. I think I see the issue. The computer I'm accessing it from is seeing some lost packets when I ping the server that has sab running on it. So the client side is seeing a broken web sock...

No, no downloading while doing the test. It says 0B/s in the screenshot. Did you want a download test? Here are the numbers after I changed to a local folder: Used cache 0 B (0 articles) System performance (Pystone) 100503 Intel(R) Celeron(R) 3205U… Download folder speed 70.1 MB/s (/home/media/tmp) ...

I think what I should do is move the incomplete folder on to the same drive and see if that fixes it. Still, network latency for a NAS mount shouldn't be causing a socket issue if you ask me. Plus, I watch movies over that network connection all the time and it's fine. No movies were being watched w...

https://imgur.com/BrIb7GC

That's a screenshot of the settings screen when the app is paused. You can just barely make out the "Paused" in the upper left corner. There were about 8 jobs in the queue. No post processing happening. Some parts of that image are blurred intentionally.

Used cache 13.2 MB (18 articles) System performance (Pystone) 98687 Intel(R) Celeron(R) 3205U… Download folder speed 5.2 MB/s (/mnt/nas/processing/inco…) Complete folder speed 4.4 MB/s (/mnt/nas/processing/comp…) Internet Bandwidth 13.6 MB/s (108.8 Mbps) Last night when I tried to run those I got a...

I am getting the "Lost connection to SABnzbd" constantly when I'm performing simple tasks like downloading or deleting things that haven't started downloading yet. CPU load is low, under 15%. It's having a hard time loading the list of downloads as well. "Lost connection" has sho...

I have a suspicion that the issue was I was connecting on an SSL port but not checking SSL on the config.

I'm in the US. I added a block provider the other day. This is still happening though. I will switch to news.newsdemon.com but they are my 3rd option in the provider list, so it seems likely that won't fix it.

Ah OK thanks for the input, I will need to add a backup server. Or I'll talk to the provider about all the timeouts, that's pretty lame for a service I'm paying for.

Same thing is happening this morning incidentally: one file stuck in orange status, everyone else not moving.

I'm on Linux, so I'll wait for the next release. It's limping along right now.

Well the logs were too large for pastebin so I put it up on google drive under an account I never use https://drive.google.com/file/d/16mcejK5BW7-CsYL66XB1F5VODPzlqzkZ/view?usp=sharing There's a note at the beginning about an error I was seeing at the time, so if you have any automated analysis you ...

Yeah I have debug logging on. Do you want me to paste it to pastebin or am I looking for something in particular?

This is happening again right now.

1 article in this orange state, next one down is green at 99% complete, several others at 0%. If I pause and resume nothing happens. Error log is empty. What is this orange state? How long will a job stay in that state?

Not really needing support here, just saying maybe this is a bug, maybe it's just something weird happening?