Support Forum

Hi dlfjr1, Regarding categories, you can set up additional directories within your completed folder. In the sab categories settings you then map that path in the folder/path column. Finally match the category name from sab in your sonarr/radarr download client, there should be a field to specify the...

An update, this probably isn't the best fix for this and I'll have to keep digging, but for now I have the post-processing switch "Post-Process Only Verified Jobs" unchecked and now the articles from the problem indexer are downloading and being moved over successfully.

Thanks for your help with nailing this issue down sander, I may have neglected to mention, this issue is only with a specific indexer. All other indexer articles sent to the truenas sab unpack fine. I built a sonarr jail to see if it maybe was something with cross platform and that also failed. I al...

Thats correct, when its in the macos environment it unpacks without issue in an empty directory or with other downloads in it.

I'm starting to come up empty. to summarize: I can 100% reproduce the case by sending the nzb from the docker sonarr or the macos sonarr to the jail sab. I can get 100% success on the unpacking if I send from macos sonarr to macos sab. manual unpacking seems to be fine, and the nzb does end up in th...

alright, I tried a manual extraction of the 7z with the password from the logs and it was successful. I also attempted the overwrite_files special option and that didn't appear to impact results. I also built a second sab jail to test and make sure it wasn't just a funny config on the old one and go...

it does appear to be a false positive. I don't think I can share the nzb unfortunately without jeopardizing my membership with the indexer. I have been able to test on my macos sonarr/sab and it is able to unpack without error, but if I send the nzb to my truenas sab it fails the same way as if it w...

Good point, I checked the _FAILED_ directory to see if I could unpack the article manually, but it appears that it's already unpacked. The file plays as expected as well.

Hello, I've got an issue I'm hoping is just something silly that I'm missing. I have one indexer with which each article I grab from them ends up in the completed folder renamed as _FAILED_ because of an unpacking error. According to logs "7za return code: 2" appears to be part of the issu...