Support Forum

I think I have found the issue, the new modem only has 2 ports, so I used a switch that I had used before that supports 10/100/1000 the OS was reporting a connection of 1000, so did not think that was the problem. I swapped out the switch with a newer on that says "gigabit" and that works ...

Hi, on the speed check site 180 Mbps PING uswest(dot)newsdemon(com)com (185.151.14.176) 56(84) bytes of data. 64 bytes from 185.151.14.176 (185.151.14.176): icmp_seq=1 ttl=54 time=174 ms 64 bytes from 185.151.14.176 (185.151.14.176): icmp_seq=2 ttl=54 time=174 ms 64 bytes from 185.151.14.176 (185.15...

HI, I have moved from Optus to Superloop (Australia based) and found the my downloads have dropped from 12MB/s to 500KB/s - 1000KB/s. My connection now is fiber to the premises limited to 1000Mb/s the old connection was 100Mb/s. I have no problems with any other activity of the internet just slow do...