Support Forum

mike_ sent me his sabnzbd.app. Thanks ! I've compared content of his archive with my sabnzbd.app. Two files are missing from his app. When I add the two files menu works again. The 2 files missing are : /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.6/include/python2.6/pyc...

Hi guys,

Very strange issue. I don't see why reinstalling app could fix the issue.
If you get the issue again, could you please send me your SABnzbd.app zipped ? To see if anything is different...

Hi, I'm back :) I think your setups are hard to debug... Crashes may be caused by : - SMB mount disks - Numbers of servers - Numbers of connexions - High bandwidth / Slow disk writes - ... We should go by steps : - Reinstall SABnzbd with one server, a few connections (10 or 20) and local folders for...

Are you using chrome or chromium ? I've some issues with these browser for accessing SABnzbd on localhost. (try with safari or firefox) Your API key issue is not related to SABnzbd (the OSX menu is part of the app). Check if you use some browser extension or third party programs (like SABnzbdX) that...

Hi, The message in Console is normal. If you want to have more info check log files in "/Users/USERNAME/Library/Application Support/SABnzbd/logs" folder. Have you set an IP adress when you set up SABnzbd ? If your nic is configured in DHCP, maybe it's the problem. Check your sabnzbd.ini fi...

Could you send us log by pm ?

Hi,

Like shypike said, without steps to reproduce the problem it's hard to fix the bug...
I never had this issue, I'm testing on a mid 2007 macbook pro and an iMac i7... Have you tried another usenet soft ?
Are you using one or several servers ?

Hi,

I never had this issue.
Could you give me steps to reproduce the problem ?
Are you using a language other than english ?

are you using the binary or sources ?

do you have a firewall like little snitch or other running ?

if you delete the directories mentionned, you should see, when you start sabnzbd the first time, an assistant that help you to configure in your web browser.

try to close SABnzbd, remove the ~/.sabnznd and ~/Library/Application Support/SABnzbd directories and start sabnzbd.
Do you have the wizard ?

what port are you using ?

@primalyeti : could you please send the nzb, logs and the sabnzbd.ini files by pm ?

Could you send me your log and ini files by pm ? (don't forget to remove passwords)