Support Forum

Hey, that's new information for me. I didn't know I could do that, or how to do that. I'm going to keep that tip handy. Thanks so much.

Thanks for your comment, iUseNetter. SAB does not appear when WIN-Key is pressed nor when I use the START button. They do show in the SETTINGS > APPS list and in the list of programs when I'm using REVO uninstaller. But it does seem to be working again after my uninstall/reinstall.

Thanks for your reply, safihre. Your suggestion seems to have straightened things out, although SAB still does not show in the Windows program list in the startup window. That isn't important to me as long as everything else is working smoothly. Thanks for your help.

I have been running SAB for some time (novice user) without any problems. Now, for some reason, SAB does not show up in my Windows 10 program list, it no longer shows its icon in the system tray when running, and it Fails the test of Notifications settings. The program does seem to be running, howev...

Yes, you are correct...I was just curious. Thanks for your reply, however. Let's make this one SOLVED!

Thanks for your reply, safihre. I'm running Win10. A simple reboot cleared the missing icon problem, whatever that was. I was checking some setting in the PLEX server and noticed that I did not have anything in the config boxes for email to/from boxes. I don't know what they are for, but should I sp...

How do I correctly configure my TO and FROM email addresses? Also, my SABN icon has disappeared from my system tray. How do I get it back? Thanks for any help.

Yes, thank you, Safihre, I've done that per my Chat with one of your administrators yesterday. Things have now returned to normal.

I am currently trying to download multiple files but SABnzb is just crawling along on one file, in the middle of my queue. I just checked my server settings and have discovered that I have my only server listed twice. Why is that? I'm too much of a newbie to have done it deliberately. My only recent...

Thanks for your reply, safihre. Yes, I have had a recent Win 10 update. I have followed your instructions and have a log for your review. I will email it to you at your specified address.

I have been using SAB for some time and have my Watched Folder option set as Desktop. All my downloads have been rec'd and appear on my desktop as I have set in my Chrome browser settings. SAB has picked up all these downloads and added them to the Queue without a hitch. Now, for some reason, even t...

Let me say up front, I am a complete novice using UseNet. I'm not skilled enough to understand all about newsgroups, rat files, par files, and all the various processes that get from a downloaded nzb file to a viewable video file. All I do know is that I can search, select and let Sabnzbd do everyth...

I am a returning SAB user and have been doing a lot of downloading. As I was monitoring the interface I noticed that my download speed was only 4-8mbps. My ISP plan provides 70mbps. Why am I not seeing this speed while downloading my NZBs? Have I failed to set something properly?

I have just discovered that my old modem is no longer sufficient to handle my ISP's upgraded service and I will need to upgrade my modem. The Netgear model that suits my minimal needs shows a DOCISS 3,0 and 8 x 4 channel bonding. Do I need to adjust my UsenetServer setting to match up, i.e. this rou...

I have an nzb file in my queue that sits in PAUSED mode and I cannot find a way to get it to GO again. Clicking > does nothing. I'm a newbie and could use some guidance, please.