Search found 160 matches

by Puzzled
February 8th, 2023, 3:20 pm
Forum: Bug Reports
Topic: Update to 3.7.1 (Portable 32bit and legacy) not working w/win7
Replies: 15
Views: 8487

Re: Update to 3.7.1 (Portable 32bit and legacy) not working w/win7

Uninstall SABnzbd and then search your entire computer for pywintypes*.dll and pythoncom*.dll. If you find any then delete them if you can. To post the error, put spaces around the dots.
by Puzzled
January 29th, 2023, 3:24 pm
Forum: Bug Reports
Topic: Unpack errors (7z): ERROR: Can not create file with auto name
Replies: 27
Views: 45828

Re: Unpack errors (7z): ERROR: Can not create file with auto name

There was a bug in 17.03 that did this, probably in 17.04 as well. https://bugs.archlinux.org/task/69253

Try upgrading or downgrading to 17.02 if you can.
by Puzzled
December 20th, 2022, 7:33 pm
Forum: General Help
Topic: Schrödinger's error message: " Lost connection to SABnzbd.."
Replies: 16
Views: 2035

Re: Schrödinger's error message: " Lost connection to SABnzbd.."

I don't know with Solaris but on Linux load does not mean CPU load only. It can also be IO. What you say is true for CPU load but if you have 3 processes waiting for disk access then it doesn't matter how many cores you have.
by Puzzled
December 20th, 2022, 8:34 am
Forum: General Help
Topic: Schrödinger's error message: " Lost connection to SABnzbd.."
Replies: 16
Views: 2035

Re: Schrödinger's error message: " Lost connection to SABnzbd.."

An average load of almost 3 is quite high. If you can't do anything about that then see if you can give SABnzbd a higher priority. I think the reason why it sometimes doesn't respond quickly enough is that it's too busy doing other things. On Linux you can set CPU priority using nice and disk priori...
by Puzzled
December 19th, 2022, 6:37 pm
Forum: General Help
Topic: speed issues
Replies: 5
Views: 882

Re: speed issues

Intuitively the upgrade to Python 3.11 seems like the most likely reason. You're running from a direct SABnzbd install, not some kind of VM or container?
by Puzzled
December 10th, 2022, 1:46 pm
Forum: Bug Reports
Topic: Unpacking failed, unable to find/Installation problem [Win7, sab2.3.2]
Replies: 7
Views: 1693

Re: Unpacking failed, unable to find/Installation problem [Win7, sab2.3.2]

Here's a page about that error: https://www.minitool.com/backup-tips/update-not-applicable-to-computer.html 6.1 is the internal version number for Windows 7 so you have the right version number. I think you have picked a 32 bit package instead of 64, though. It's only SABnzbd you need to use the 32 ...
by Puzzled
December 9th, 2022, 8:16 am
Forum: Beta Releases
Topic: Keep getting this error: ZeroDivisionError: division by zero
Replies: 7
Views: 5339

Re: Keep getting this error: ZeroDivisionError: division by zero

If you have a Github account you can get a (hopefully) fixed version here: https://github.com/sabnzbd/sabnzbd/acti ... 3657331955
by Puzzled
November 6th, 2022, 6:53 pm
Forum: General Help
Topic: Sorting Issue
Replies: 15
Views: 16615

Re: Sorting Issue

charleyp1 wrote: November 5th, 2022, 2:44 am I don't even see the `% downloaded` option mentioned in the release notes under the sorting tab.
This is related to the sorting of the queue. It is in the drop down box under Switches / Automatically sort queue.
by Puzzled
June 24th, 2022, 7:28 am
Forum: General Help
Topic: Unhandled exception in script: [WinError 5] Access is denied
Replies: 26
Views: 4627

Re: Unhandled exception in script: [WinError 5] Access is denied

As I've been trying to explain I think it's a filesystem problem, not a registry problem. Filesystem permissions are edited by right clicking a file or directory, click Properties and then Security. I don't know where in the directory structure you have to go to fix anything as broken as this, though.
by Puzzled
June 23rd, 2022, 4:41 pm
Forum: General Help
Topic: Unhandled exception in script: [WinError 5] Access is denied
Replies: 26
Views: 4627

Re: Unhandled exception in script: [WinError 5] Access is denied

The user that SABnzbd is running under does not have access to the directories and files it needs to use. When you reinstall Windows or SABnzbd over an existing filesystem or clone the filesystem with the broken permissions they will probably keep lingering. Either you have to find out why the permi...
by Puzzled
June 23rd, 2022, 6:22 am
Forum: General Help
Topic: Sabnzbd.exe Issue
Replies: 2
Views: 489

Re: Sabnzbd.exe Issue

Also check if there is anything in the Windows Event log. https://www.freecodecamp.org/news/event ... ivity-log/
by Puzzled
June 23rd, 2022, 6:19 am
Forum: General Help
Topic: Unhandled exception in script: [WinError 5] Access is denied
Replies: 26
Views: 4627

Re: Unhandled exception in script: [WinError 5] Access is denied

The permissions may be confused by using an old disk with a new install. Try to check and update them manually for the directories that are used.
by Puzzled
June 23rd, 2022, 5:38 am
Forum: General Help
Topic: Computer crashed
Replies: 3
Views: 588

Re: Computer crashed

sabnzbd.ini is the main config file. There are some data files (history etc.) in the admin directory but they are not required.
by Puzzled
June 23rd, 2022, 5:20 am
Forum: General Help
Topic: SABnzbd lost after config file change
Replies: 1
Views: 455

Re: SABnzbd lost after config file change

There are no errors below.
by Puzzled
February 13th, 2022, 10:53 am
Forum: General Help
Topic: is the queue stored in a file?
Replies: 3
Views: 758

Re: is the queue stored in a file?

You can recover the queue from the Incomplete folder by clicking on the wrench and look for orphaned jobs, though. The queue file is useless alone.