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Lost internet connection.

Posted: July 20th, 2020, 12:12 pm
by Rickytin
SABnzbd Version: 3.0.0RC2 [aabb709]
Everyday I have internet connection problem after I download some files, I lost connection to internet and then I have to turn off SABnzbd then disable my ethernet and enable and then I have internet again.
What can be the problem. Thanks for the help and stay safe.

Re: Lost internet connection.

Posted: July 20th, 2020, 1:42 pm
by sander
shabby router
shabby OS / HW

Re: Lost internet connection.

Posted: July 20th, 2020, 2:43 pm
by Rickytin
It's the same modem/router that I have been using for years and the problem started 3 weeks ago. I am not sure if it begin when I update to SABnzbd 3.

Re: Lost internet connection.

Posted: July 20th, 2020, 2:47 pm
by sander
As long as your download queue is empty, you can switch back to SAB2, and verify.

Still: if a user application can disturb an OS / network connection, the problem is in the OS / network connection. Not the application.

Re: Lost internet connection.

Posted: July 21st, 2020, 3:16 pm
by Rickytin
I already delete Python 2.7 so I will stay with SABnzbd 3.
Sander do you have any recommendation in how to fix my network problem.

Re: Lost internet connection.

Posted: July 21st, 2020, 10:56 pm
by sander
Rickytin wrote:
July 21st, 2020, 3:16 pm
I already delete Python 2.7 so I will stay with SABnzbd 3.
Sander do you have any recommendation in how to fix my network problem.
On which OS are you?

No solution, but workaround: use just 1 newsserver connection, and try again. If that works, set newsserver connection to 2, and test again. If still stable, go to 3, etc

Re: Lost internet connection.

Posted: July 22nd, 2020, 7:13 am
by Rickytin
On Windows 10 Home version 2004.
My newsserver include 60 connection, I was using 30 connection, I change it to 20 and It has not given me any connection problems for now.
I if give me problem again I will try your workaround, I will let you know.
Thanks Sander.

Re: Lost internet connection.

Posted: July 25th, 2020, 4:11 pm
by Rickytin
I am still having problem, I lost internet connection.
I have try with 1, 2, 3, etc and I still get disconnected. As soon as I shut down Sabnzbd I recover my internet.
Please if somebody can help.

Re: Lost internet connection.

Posted: August 1st, 2020, 8:31 am
by safihre
This is not something SABnzb controls. We just open basic network connections like any other application.
It's up to the wifi/LAN/router/drivers to handle these connections..