Constant freezes on 3.1.0Beta1

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seahawk92
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Constant freezes on 3.1.0Beta1

Post by seahawk92 »

Sorry for the lack of information as I'm new to this, but somehow I ended up downloading this version and it freezes constantly. At first I thought because I was accessing the files in the download itself but it's frozen on it's own even if I'm not using the PC.

This is on Ubuntu 20.04 using FF. I can kill the process using command line but when I try reloading it won't work on ports 8080 or 8081. If I log off or reboot then it works again.

seahawk92
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Re: Constant freezes on 3.1.0Beta1

Post by seahawk92 »

Update - I can get it to restart without rebooting or logging off if FF is closed when I kill the process. Also notice during each freeze a file extraction has completed and moved but is showing as moving in sabnzbd. When I restart the app the file that was moving is now in error because it's no longer available.

This doesn't freeze sabnzbd or FF. I can move around the settings and other tabs but can't change anything on the files themselves, I can't move up a file, delete a file, add new files, etc

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safihre
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Re: Constant freezes on 3.1.0Beta1

Post by safihre »

Could you enable +Debug in the Status and Interface settings window, and then after it happens again and you have to kill it, restart it and click Show Logging in the same window.
Send the logs to me at [email protected]
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mechanimal82
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Re: Constant freezes on 3.1.0Beta1

Post by mechanimal82 »

I'm having the same problem. It looks like the 'Moving' job is completed - i.e. I can see the unpacked directory, however in the GUI it is still showing as 'Moving...' and nothing else is being processed. After some time the whole system locks up and needs a restart.

Here's an extract of my log for one file, seems like the purging job process is not completing properly?

Code: Select all

2020-09-07 12:10:50,410::INFO::[newsunpack:1121] Quick-check for 00-keren_ann-la_disparition-2002-fada is OK, skipping repair
2020-09-07 12:10:50,410::DEBUG::[filesystem:798] [sabnzbd.newsunpack.par2_repair] Deleting file /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.par2
2020-09-07 12:10:50,411::DEBUG::[__init__:922] [sabnzbd.postproc.parring] Saving data for __verified__ in /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/__ADMIN__
2020-09-07 12:10:50,411::INFO::[postproc:801] Verification and repair finished for Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:50,412::INFO::[filesystem:574] Creating directories: /mnt/disk/downloads/Music/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:50,412::DEBUG::[filesystem:488] Applying permissions 0o766 (octal) to /mnt/disk/downloads/Music/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:50,412::DEBUG::[filesystem:763] Renaming "/mnt/disk/downloads/Music/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA"
2020-09-07 12:10:50,413::INFO::[postproc:422] Running unpack_magic on Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:50,415::DEBUG::[newsunpack:2059] build_filelists(): joinables: []
2020-09-07 12:10:50,415::DEBUG::[newsunpack:2060] build_filelists(): zips: []
2020-09-07 12:10:50,415::DEBUG::[newsunpack:2061] build_filelists(): rars: []
2020-09-07 12:10:50,415::DEBUG::[newsunpack:2062] build_filelists(): 7zips: []
2020-09-07 12:10:50,416::DEBUG::[newsunpack:2063] build_filelists(): ts: []
2020-09-07 12:10:50,416::INFO::[postproc:426] Unpacked files []
2020-09-07 12:10:50,416::INFO::[postproc:431] Finished unpack_magic on Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:50,416::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/04-keren_ann-la_corde_et_les_chaussons.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/04-keren_ann-la_corde_et_les_chaussons.flac
2020-09-07 12:10:50,416::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/04-keren_ann-la_corde_et_les_chaussons.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/04-keren_ann-la_corde_et_les_chaussons.flac"
2020-09-07 12:10:50,479::DEBUG::[assembler:89] Decoding part of /mnt/downloads/incomplete/Keren Ann - La Biographie De Luka Philipsen (2000) MP3/Keren Ann (10 albums).part02.rar
2020-09-07 12:10:50,507::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/08-keren_ann-la_tentation.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/08-keren_ann-la_tentation.flac
2020-09-07 12:10:50,507::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/08-keren_ann-la_tentation.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/08-keren_ann-la_tentation.flac"
2020-09-07 12:10:50,527::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.nfo => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.nfo
2020-09-07 12:10:50,528::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.nfo" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.nfo"
2020-09-07 12:10:50,528::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/01-keren_ann-au_coin_du_monde.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/01-keren_ann-au_coin_du_monde.flac
2020-09-07 12:10:50,528::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/01-keren_ann-au_coin_du_monde.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/01-keren_ann-au_coin_du_monde.flac"
2020-09-07 12:10:50,580::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/02-keren_ann-le_sable_mouvant.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/02-keren_ann-le_sable_mouvant.flac
2020-09-07 12:10:50,580::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/02-keren_ann-le_sable_mouvant.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/02-keren_ann-le_sable_mouvant.flac"
2020-09-07 12:10:50,646::DEBUG::[nzbstuff:381] Finishing import on Keren Ann (10 albums).part03.rar
2020-09-07 12:10:50,647::DEBUG::[__init__:955] [sabnzbd.nzbstuff.finish_import] Loading data for SABnzbd_nzf_7vkxx235 from /mnt/downloads/incomplete/Keren Ann - La Biographie De Luka Philipsen (2000) MP3/__ADMIN__/SABnzbd_nzf_7vkxx235
2020-09-07 12:10:50,647::DEBUG::[assembler:89] Decoding part of /mnt/downloads/incomplete/Keren Ann - La Biographie De Luka Philipsen (2000) MP3/Keren Ann (10 albums).part02.rar
2020-09-07 12:10:50,650::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/06-keren_ann-ailleurs.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/06-keren_ann-ailleurs.flac
2020-09-07 12:10:50,650::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/06-keren_ann-ailleurs.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/06-keren_ann-ailleurs.flac"
2020-09-07 12:10:50,722::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/10-keren_ann-le_chien_davant_garde.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/10-keren_ann-le_chien_davant_garde.flac
2020-09-07 12:10:50,722::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/10-keren_ann-le_chien_davant_garde.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/10-keren_ann-le_chien_davant_garde.flac"
2020-09-07 12:10:50,813::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/05-keren_ann-surannee.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/05-keren_ann-surannee.flac
2020-09-07 12:10:50,813::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/05-keren_ann-surannee.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/05-keren_ann-surannee.flac"
2020-09-07 12:10:50,845::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.jpg => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.jpg
2020-09-07 12:10:50,845::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.jpg" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.jpg"
2020-09-07 12:10:50,846::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/09-keren_ann-mes_pas_<USERNAME>s_la_neige.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/09-keren_ann-mes_pas_<USERNAME>s_la_neige.flac
2020-09-07 12:10:50,846::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/09-keren_ann-mes_pas_<USERNAME>s_la_neige.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/09-keren_ann-mes_pas_<USERNAME>s_la_neige.flac"
2020-09-07 12:10:50,912::DEBUG::[assembler:89] Decoding part of /mnt/downloads/incomplete/Keren Ann - La Biographie De Luka Philipsen (2000) MP3/Keren Ann (10 albums).part03.rar
2020-09-07 12:10:50,912::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.sfv => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.sfv
2020-09-07 12:10:50,912::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.sfv" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.sfv"
2020-09-07 12:10:50,913::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/07-keren_ann-lillusionniste.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/07-keren_ann-lillusionniste.flac
2020-09-07 12:10:50,913::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/07-keren_ann-lillusionniste.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/07-keren_ann-lillusionniste.flac"
2020-09-07 12:10:50,965::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/03-keren_ann-les_rivieres_de_janvier.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/03-keren_ann-les_rivieres_de_janvier.flac
2020-09-07 12:10:50,965::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/03-keren_ann-les_rivieres_de_janvier.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/03-keren_ann-les_rivieres_de_janvier.flac"
2020-09-07 12:10:51,011::DEBUG::[filesystem:668] Moving (overwrite: 0) /mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/11-keren_ann-la_disparition.flac => /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/11-keren_ann-la_disparition.flac
2020-09-07 12:10:51,011::DEBUG::[filesystem:763] Renaming "/mnt/downloads/incomplete/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/11-keren_ann-la_disparition.flac" to "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/11-keren_ann-la_disparition.flac"
2020-09-07 12:10:51,019::DEBUG::[assembler:89] Decoding part of /mnt/downloads/incomplete/Keren Ann - La Biographie De Luka Philipsen (2000) MP3/Keren Ann (10 albums).part03.rar
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o766 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/07-keren_ann-lillusionniste.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/11-keren_ann-la_disparition.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.jpg
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/03-keren_ann-les_rivieres_de_janvier.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/09-keren_ann-mes_pas_<USERNAME>s_la_neige.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/06-keren_ann-ailleurs.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.sfv
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/08-keren_ann-la_tentation.flac
2020-09-07 12:10:51,027::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/02-keren_ann-le_sable_mouvant.flac
2020-09-07 12:10:51,028::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/04-keren_ann-la_corde_et_les_chaussons.flac
2020-09-07 12:10:51,028::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/10-keren_ann-le_chien_davant_garde.flac
2020-09-07 12:10:51,028::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/00-keren_ann-la_disparition-2002-fada.nfo
2020-09-07 12:10:51,028::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/05-keren_ann-surannee.flac
2020-09-07 12:10:51,028::DEBUG::[filesystem:488] Applying permissions 0o666 (octal) to /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA/01-keren_ann-au_coin_du_monde.flac
2020-09-07 12:10:51,028::DEBUG::[filesystem:763] Renaming "/mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA" to "/mnt/disk/downloads/Music/Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA"
2020-09-07 12:10:51,028::DEBUG::[filesystem:805] [sabnzbd.postproc.rename_and_collapse_folder] Removing dir /mnt/disk/downloads/Music/_UNPACK_Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA
2020-09-07 12:10:51,029::INFO::[nzbstuff:1787] [sabnzbd.postproc.process_job] Purging data for job Keren Ann-La Disparition-FR-CD-FLAC-2002-FADA (delete_all_data=True)

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safihre
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Re: Constant freezes on 3.1.0Beta1

Post by safihre »

Could you send the whole log to me at [email protected]? Best would be after you had to restart, so we can see what happend before the restart was needed.
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Re: Constant freezes on 3.1.0Beta1

Post by mechanimal82 »

Sent.

Bobsagget
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Re: Constant freezes on 3.1.0Beta1

Post by Bobsagget »

mechanimal82 wrote:
September 7th, 2020, 6:22 am
I'm having the same problem. It looks like the 'Moving' job is completed - i.e. I can see the unpacked directory, however in the GUI it is still showing as 'Moving...' and nothing else is being processed. After some time the whole system locks up and needs a restart.

Here's an extract of my log for one file, seems like the purging job process is not completing properly?
I can also confirm this is exactly what I am experiencing with Sabnzbd 3.1.0 beta as well. It has happened to me 3 times now. Every time I had at least 4-5+ files in the queue. Not sure if that is relevant or not.

Only way to stop it from repeatedly happening was to downgrade Sabnzbd.

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Re: Constant freezes on 3.1.0Beta1

Post by safihre »

I have identified the issue and working on a fix. For now I would suggest to downgrade to 3.0.2 untill we release Beta2.
With beta software there's always a risk, but thanks for reporting! :)
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Re: Constant freezes on 3.1.0Beta1

Post by Napsterbater »

safihre wrote:
September 9th, 2020, 3:35 pm
I have identified the issue and working on a fix. For now I would suggest to downgrade to 3.0.2 untill we release Beta2.
With beta software there's always a risk, but thanks for reporting! :)
Was just about to report this.

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