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Incomplete downloads stuck in History as “Waiting”

Posted: September 16th, 2020, 12:41 am
by kacaukacau
I have a few downloads sitting in History, with the status “Waiting”, but in the info box under Downloads it states that the download is “ Aborted, cannot be completed - https://sabnzbd.org/not-complete”. Is this a bug? Version is 3.10.Beta2 Image

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 16th, 2020, 1:12 am
by safihre
If there's a job waiting, there's usually another job in front of it. Is that the case?
Could you restart SABnzbd?
Then also enable +Debug logging in the Status and Interface settings window, after it happens again send me the logs at [email protected]

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 16th, 2020, 4:20 am
by kacaukacau
Nope, there's no job running at the moment (in the History tab). After restarting they are still waiting forever. I enabled debug logging and will send you the logs when it occurs again

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 23rd, 2020, 12:26 am
by Drak0z
+1, noticed this behaviour in both Beta2 and RC1
Screenshot (and able to reproduce with the same nzb):
imgur[dot]com/a/oFH5dmG

Log in pastebin (expires one week from now):
pastebin[dot]com/fckhxwSi

I have the feeling it's might be caused by the "Check" that realises there aren't enough articles, and then sets it into a "Waiting" state, versus actually downloading, then realising there aren't enough articles and going into a Failed state, but that's just gut feel

((New user, registered specifically for this issue, but am not allowed to post links, hence removal/obfuscation))

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 25th, 2020, 3:03 am
by safihre
Thanks for sharing, it took me some time to analyse but I can't seem to find the problem..
Could you maybe send me the specific NZB at [email protected]?

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 28th, 2020, 6:35 am
by kacaukacau
I don't think it's NZB specific as it does post process properly and the download will fail (instead of stuck at waiting) if I reupload the NZB and redownload it again.

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 28th, 2020, 1:50 pm
by safihre
Just to confirm, do these jobs actually stop other jobs from being post-processed?

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 29th, 2020, 6:57 am
by safihre
Found the problem. Will be fixed in the next release.

Re: Incomplete downloads stuck in History as “Waiting”

Posted: September 29th, 2020, 10:34 pm
by Drak0z
Awesome! Assuming next release will be RC3? (Just realised RC2 was available, and can confirm issue is still there)

Re: Incomplete downloads stuck in History as “Waiting”

Posted: October 2nd, 2020, 9:33 am
by safihre
RC 3 is out now with the fix!

Re: Incomplete downloads stuck in History as “Waiting”

Posted: October 5th, 2020, 9:36 pm
by Drak0z
Thanks! Can confirm that the nzb that was failing to fail (... was stuck in waiting) is now properly failing/Aborted. I'll keep an eye out for others.