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newinstall - 500 error - mint18.1

Posted: February 4th, 2017, 6:33 pm
by Ratsel
Evening

I've had to reinstall post catastrophic hardware failure

I'd installed v0.72 via mint's default repositories worked fine
uninstalled
added the ppa, removed /usr/share/sabnzbd directory
did an sudo apt-get upgrade
installed sabnzbdplus 1.2
ran sabnzbdplus

got the following

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/usr/share/sabnzbdplus/cherrypy/_cprequest.py", line 618, in respond
File "/usr/share/sabnzbdplus/cherrypy/_cpdispatch.py", line 25, in __call__
"""Callable which sets response.body."""
File "/usr/share/sabnzbdplus/sabnzbd/interface.py", line 300, in index
File "cheetah__usr_share_sabnzbdplus_interfaces_Plush_templates_main_tmpl_1486244091_85_94328.py", line 169, in respond
NotFound: cannot find 'have_logout'

Powered by CherryPy 3.2.0

I'm not seeing an option to grab the templates any pointers?

Re: newinstall - 500 error - mint18.1

Posted: February 5th, 2017, 2:24 am
by safihre
It seems that the old compiled python files have been left behind somehow.
Specifically the interface.py file of pre-1.1.0 don't have that variable.
Make sure all leftovers are gone.

Re: newinstall - 500 error - mint18.1

Posted: February 5th, 2017, 2:25 am
by safihre
Actually it mentions cherrypy 3.2.0, so all your python files are outdated.

Re: newinstall - 500 error - mint18.1

Posted: February 5th, 2017, 4:08 am
by Ratsel
Thanks - I'll go hunting

Re: newinstall - 500 error - mint18.1

Posted: February 5th, 2017, 8:41 am
by Ratsel
Now all fixed - back up and running, thanks for the pointer.

Re: newinstall - 500 error - mint18.1

Posted: August 8th, 2019, 7:33 pm
by skycrzr
Sorry to rez, but I have this exact issue. OP would you mind sharing the fix?

sky

Re: newinstall - 500 error - mint18.1

Posted: August 10th, 2019, 11:56 am
by jcfp
Linux mint is an ubuntu derivative, just follow the ppa instructions for that and you won't have any problem updating.