sabnzbd failing to add nzbs to queue

Support for the Debian/Ubuntu package, created by JCFP.
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ruscat
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Joined: February 23rd, 2012, 5:26 pm

sabnzbd failing to add nzbs to queue

Post by ruscat »

HELP!! I have had sabnzbd (2.3.2) and sickbeard running on Ubuntu 16.04 for several years, with no issues. Now it appears that Sabnzbd is no longer accepting new nzbs from sickbeard or downloading files from the internet. Sabnzbd will also not allow me to manually add an nzb to the queue. I've checked all my settings and nothing has changed. I have no problems adding nzbs to the queue on my Mac and having sabnzbd download from the net. Is this an issue only with the linux version? Any suggestions how to fix this problem will be greatly appreciated.
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sander
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Re: sabnzbd failing to add nzbs to queue

Post by sander »

Sabnzbd will also not allow me to manually add an nzb to the queue.
So you can access SAB's web interface?

What happens when you add an NZB? Is there a (error) message?

What if you use another web browser?
pr0t0nc0wB0y
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Joined: May 6th, 2018, 11:12 pm

Re: sabnzbd failing to add nzbs to queue

Post by pr0t0nc0wB0y »

I there, newbie here too!
Same problem, im not able to manually add the file, i tried to open it with firefox , unsuccessfully~!
just installed mint 18.3 3.6.7
help!
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safihre
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Re: sabnzbd failing to add nzbs to queue

Post by safihre »

When you have the SABnzbd interface open, what happens if you click the plus-button and then upload the NZB file?
Or: drag-and-drop the NZB on the interface.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
ruscat
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Re: sabnzbd failing to add nzbs to queue

Post by ruscat »

safihre wrote: May 7th, 2018, 2:18 am When you have the SABnzbd interface open, what happens if you click the plus-button and then upload the NZB file?
Or: drag-and-drop the NZB on the interface.
I just upgraded to version 2.3.3. No difference. Can't add NZBs. When I try to upload manually, the program does nothing. Tried a different browser too. Still not working.
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safihre
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Re: sabnzbd failing to add nzbs to queue

Post by safihre »

Have you tried what I described? Using the 'Upload' button and drag-and-drop?
Are you sure you are using a valid NZB?

We can inspect the log: click on Status and Interface settings (the wrench icon, in Glitter skin) and set logging to +Debug.
Add an NZB.
Go again to Status and Interface settings and click Show Logging.
What does it show near the end? (before the copy of the settings)

We haven't had really any reports on this, so it's most likely some local issue.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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