Cannot Connect To GUI

Support for the Debian/Ubuntu package, created by JCFP.
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Cannot Connect To GUI

Post by djgray88 »

Hey Guys,

I've just installed sabnzbd+ on Jolicloud (based on ubuntu). Installed using the instructions here:
http://wiki.sabnzbd.org/install-ubuntu-repo

As the title suggests the GUI will not load at any of the following addresses:
http://localhost:8080/sabnzbd
http://127.0.0.1:8080/sabnzbd/
http://[::1]:8080/sabnzbd/

I'm not sure if it's useful but here's the terminal info from launch:

Code: Select all

2010-04-09 20:34:49,356::INFO::--------------------------------
2010-04-09 20:34:49,358::INFO::sabnzbdplus-0.4.9 (rev=2450)
2010-04-09 20:34:49,358::INFO::Platform = posix
2010-04-09 20:34:49,359::INFO::Python-version = 2.5.4 (r254:67916, Jan 20 2010, 21:44:03) 
[GCC 4.3.3]
2010-04-09 20:34:49,370::INFO::[sabnzbd] Loading data for rss_data.sab from /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 20:34:49,376::INFO::[sabnzbd] Loading data for bytes7.sab from /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 20:34:49,378::INFO::[sabnzbd] Loading data for queue7.sab from /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 20:34:49,380::WARNING::[downloader] No active primary servers defined, will not download!
2010-04-09 20:34:49,381::INFO::All processes started
2010-04-09 20:34:49,385::INFO::_yenc module... found!
2010-04-09 20:34:49,386::INFO::celementtree module... found!
2010-04-09 20:34:49,387::INFO::par2 binary... found (/usr/bin/par2)
2010-04-09 20:34:49,388::INFO::unrar binary... found (/usr/bin/unrar)
2010-04-09 20:34:49,389::INFO::unzip binary... found (/usr/bin/unzip)
2010-04-09 20:34:49,390::INFO::nice binary... found (/usr/bin/nice)
2010-04-09 20:34:49,391::INFO::ionice binary... found (/usr/bin/ionice)
2010-04-09 20:34:49,392::INFO::pyOpenSSL... found (True)
2010-04-09 20:34:49,396::INFO::Web dir is /usr/share/sabnzbdplus/interfaces/Default
2010-04-09 20:34:49,409::INFO::Starting sabnzbdplus-0.4.9
2010-04-09 20:34:49,412::INFO::Starting web-interface on localhost:8080
09/Apr/2010:20:34:49 CONFIG INFO Server parameters:
2010-04-09 20:34:49,413::INFO::[nzbqueue] Saving queue
2010-04-09 20:34:49,481::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 20:34:49,481::INFO::[sabnzbd.misc] URLGrabber starting up
09/Apr/2010:20:34:49 CONFIG INFO   server.environment: production
09/Apr/2010:20:34:49 CONFIG INFO   server.log_to_screen: True
2010-04-09 20:34:49,485::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
09/Apr/2010:20:34:49 CONFIG INFO   server.log_file: /home/djgray88/.sabnzbd/logs/cherrypy.log
09/Apr/2010:20:34:49 CONFIG INFO   server.log_tracebacks: True
09/Apr/2010:20:34:49 CONFIG INFO   server.log_request_headers: False
2010-04-09 20:34:49,489::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
09/Apr/2010:20:34:49 CONFIG INFO   server.protocol_version: HTTP/1.0
09/Apr/2010:20:34:49 CONFIG INFO   server.socket_host: localhost
09/Apr/2010:20:34:49 CONFIG INFO   server.socket_port: 8080
09/Apr/2010:20:34:49 CONFIG INFO   server.socket_file: 
09/Apr/2010:20:34:49 CONFIG INFO   server.reverse_dns: False
09/Apr/2010:20:34:49 CONFIG INFO   server.socket_queue_size: 5
09/Apr/2010:20:34:49 CONFIG INFO   server.thread_pool: 10
09/Apr/2010:20:34:49 HTTP INFO Serving HTTP on http://localhost:8080/
2010-04-09 20:34:49,802::INFO::Lauching browser with http://localhost:8080/sabnzbd
Thanks in advance for any help.
Last edited by djgray88 on April 9th, 2010, 2:00 pm, edited 1 time in total.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Cannot Connect To GUI

Post by shypike »

Try 0.0.0.0 or the true IP address of your system.
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Re: Cannot Connect To GUI

Post by djgray88 »

Hey Shypike. Thanks for helping.

It now it appears it cannot even launch the GUI :(

09/Apr/2010:21:01:28 HTTP INFO Port 8080 not free on 'localhost'
2010-04-09 21:01:28,212::ERROR::Failed to start web-interface

Code: Select all

2010-04-09 21:01:22,907::INFO::--------------------------------
2010-04-09 21:01:22,908::INFO::sabnzbdplus-0.4.9 (rev=2450)
2010-04-09 21:01:22,909::INFO::Platform = posix
2010-04-09 21:01:22,909::INFO::Python-version = 2.5.4 (r254:67916, Jan 20 2010, 21:44:03) 
[GCC 4.3.3]
2010-04-09 21:01:22,920::INFO::[sabnzbd] Loading data for rss_data.sab from /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:01:22,924::INFO::[sabnzbd] Loading data for bytes7.sab from /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:01:22,926::INFO::[sabnzbd] Loading data for queue7.sab from /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:01:22,927::WARNING::[downloader] No active primary servers defined, will not download!
2010-04-09 21:01:22,929::INFO::All processes started
2010-04-09 21:01:22,931::INFO::_yenc module... found!
2010-04-09 21:01:22,932::INFO::celementtree module... found!
2010-04-09 21:01:22,932::INFO::par2 binary... found (/usr/bin/par2)
2010-04-09 21:01:22,933::INFO::unrar binary... found (/usr/bin/unrar)
2010-04-09 21:01:22,934::INFO::unzip binary... found (/usr/bin/unzip)
2010-04-09 21:01:22,935::INFO::nice binary... found (/usr/bin/nice)
2010-04-09 21:01:22,936::INFO::ionice binary... found (/usr/bin/ionice)
2010-04-09 21:01:22,937::INFO::pyOpenSSL... found (True)
2010-04-09 21:01:22,940::INFO::Web dir is /usr/share/sabnzbdplus/interfaces/Default
2010-04-09 21:01:22,953::INFO::Starting sabnzbdplus-0.4.9
2010-04-09 21:01:22,956::INFO::Starting web-interface on localhost:8080
09/Apr/2010:21:01:23 CONFIG INFO Server parameters:
2010-04-09 21:01:23,019::INFO::[nzbqueue] Saving queue
2010-04-09 21:01:23,019::INFO::[sabnzbd.misc] URLGrabber starting up
09/Apr/2010:21:01:23 CONFIG INFO   server.environment: production
09/Apr/2010:21:01:23 CONFIG INFO   server.log_to_screen: True
2010-04-09 21:01:23,023::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
09/Apr/2010:21:01:23 CONFIG INFO   server.log_file: /home/djgray88/.sabnzbd/logs/cherrypy.log
09/Apr/2010:21:01:23 CONFIG INFO   server.log_tracebacks: True
2010-04-09 21:01:23,028::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
09/Apr/2010:21:01:23 CONFIG INFO   server.log_request_headers: False
09/Apr/2010:21:01:23 CONFIG INFO   server.protocol_version: HTTP/1.0
09/Apr/2010:21:01:23 CONFIG INFO   server.socket_host: localhost
09/Apr/2010:21:01:23 CONFIG INFO   server.socket_port: 8080
2010-04-09 21:01:23,032::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
09/Apr/2010:21:01:23 CONFIG INFO   server.socket_file: 
09/Apr/2010:21:01:23 CONFIG INFO   server.reverse_dns: False
09/Apr/2010:21:01:23 CONFIG INFO   server.socket_queue_size: 5
09/Apr/2010:21:01:23 CONFIG INFO   server.thread_pool: 10
09/Apr/2010:21:01:28 HTTP INFO Port 8080 not free on 'localhost'
2010-04-09 21:01:28,212::ERROR::Failed to start web-interface
2010-04-09 21:01:28,213::INFO::SABnzbd shutting down...
2010-04-09 21:01:28,214::INFO::[sabnzbd.misc] URLGrabber shutting down
2010-04-09 21:01:28,216::INFO::[downloader] Shutting down
2010-04-09 21:01:28,217::INFO::[assembler] Shutting down
2010-04-09 21:01:28,218::INFO::[nzbqueue] Saving queue
2010-04-09 21:01:28,219::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:01:28,220::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:01:28,221::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:01:29,029::INFO::All processes stopped
Last edited by djgray88 on April 9th, 2010, 2:16 pm, edited 1 time in total.
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Re: Cannot Connect To GUI

Post by djgray88 »

I tried using the instructions here and changing the port but still nothing.

http://www.usenetshack.com/install-setu ... jackalope/

It seems no matter what I make the port it's not available.

Code: Select all

2010-04-09 21:25:12,857::INFO::--------------------------------
2010-04-09 21:25:12,858::INFO::sabnzbdplus-0.4.9 (rev=2450)
2010-04-09 21:25:12,858::INFO::Platform = posix
2010-04-09 21:25:12,859::INFO::Python-version = 2.5.4 (r254:67916, Jan 20 2010, 21:44:03) 
[GCC 4.3.3]
2010-04-09 21:25:12,869::INFO::[sabnzbd] Loading data for rss_data.sab from /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:25:12,875::INFO::[sabnzbd] Loading data for bytes7.sab from /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:25:12,877::INFO::[sabnzbd] Loading data for queue7.sab from /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:25:12,879::WARNING::[downloader] No active primary servers defined, will not download!
2010-04-09 21:25:12,881::INFO::All processes started
2010-04-09 21:25:12,884::INFO::_yenc module... found!
2010-04-09 21:25:12,886::INFO::celementtree module... found!
2010-04-09 21:25:12,887::INFO::par2 binary... found (/usr/bin/par2)
2010-04-09 21:25:12,887::INFO::unrar binary... found (/usr/bin/unrar)
2010-04-09 21:25:12,888::INFO::unzip binary... found (/usr/bin/unzip)
2010-04-09 21:25:12,889::INFO::nice binary... found (/usr/bin/nice)
2010-04-09 21:25:12,890::INFO::ionice binary... found (/usr/bin/ionice)
2010-04-09 21:25:12,891::INFO::pyOpenSSL... found (True)
2010-04-09 21:25:12,895::INFO::Web dir is /usr/share/sabnzbdplus/interfaces/Default
2010-04-09 21:25:12,935::INFO::Starting sabnzbdplus-0.4.9
2010-04-09 21:25:12,938::INFO::Starting web-interface on localhost:9090
2010-04-09 21:25:12,993::INFO::[sabnzbd.misc] URLGrabber starting up
09/Apr/2010:21:25:13 CONFIG INFO Server parameters:
2010-04-09 21:25:12,995::INFO::[nzbqueue] Saving queue
2010-04-09 21:25:13,008::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:25:13,009::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:25:13,011::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
09/Apr/2010:21:25:13 CONFIG INFO   server.environment: production
09/Apr/2010:21:25:13 CONFIG INFO   server.log_to_screen: True
09/Apr/2010:21:25:13 CONFIG INFO   server.log_file: /home/djgray88/.sabnzbd/logs/cherrypy.log
09/Apr/2010:21:25:13 CONFIG INFO   server.log_tracebacks: True
09/Apr/2010:21:25:13 CONFIG INFO   server.log_request_headers: False
09/Apr/2010:21:25:13 CONFIG INFO   server.protocol_version: HTTP/1.0
09/Apr/2010:21:25:13 CONFIG INFO   server.socket_host: localhost
09/Apr/2010:21:25:13 CONFIG INFO   server.socket_port: 9090
09/Apr/2010:21:25:13 CONFIG INFO   server.socket_file: 
09/Apr/2010:21:25:13 CONFIG INFO   server.reverse_dns: False
09/Apr/2010:21:25:13 CONFIG INFO   server.socket_queue_size: 5
09/Apr/2010:21:25:13 CONFIG INFO   server.thread_pool: 10
09/Apr/2010:21:25:18 HTTP INFO Port 9090 not free on 'localhost'
2010-04-09 21:25:18,189::ERROR::Failed to start web-interface
2010-04-09 21:25:18,191::INFO::SABnzbd shutting down...
2010-04-09 21:25:18,192::INFO::[sabnzbd.misc] URLGrabber shutting down
2010-04-09 21:25:18,194::INFO::[downloader] Shutting down
2010-04-09 21:25:18,195::INFO::[assembler] Shutting down
2010-04-09 21:25:18,196::INFO::[nzbqueue] Saving queue
2010-04-09 21:25:18,197::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:25:18,198::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:25:18,199::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:25:18,969::INFO::All processes stopped
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Re: Cannot Connect To GUI

Post by djgray88 »

Hey,

I've got it working now. I changed the host from localhost to 0.0.0.0.

Thanks again for your help shypike. Keep up the good work it's a great product.
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Re: Cannot Connect To GUI

Post by djgray88 »

Aghhh perhaps not. If I launch via terminal with the command "sabnzbdplus" I have the problems. As above also see below.

However when I execute "/etc/init.d/sabnzbdplus restart" I can access sabnzbdplus via "http://0.0.0.0:9090/sabnzbd/"

Code: Select all

2010-04-09 21:46:05,455::INFO::--------------------------------
2010-04-09 21:46:05,455::INFO::sabnzbdplus-0.4.9 (rev=2450)
2010-04-09 21:46:05,456::INFO::Platform = posix
2010-04-09 21:46:05,457::INFO::Python-version = 2.5.4 (r254:67916, Jan 20 2010, 21:44:03) 
[GCC 4.3.3]
2010-04-09 21:46:05,467::INFO::[sabnzbd] Loading data for rss_data.sab from /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:46:05,472::INFO::[sabnzbd] Loading data for bytes7.sab from /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:46:05,473::INFO::[sabnzbd] Loading data for queue7.sab from /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:46:05,474::WARNING::[downloader] No active primary servers defined, will not download!
2010-04-09 21:46:05,476::INFO::All processes started
2010-04-09 21:46:05,478::INFO::_yenc module... found!
2010-04-09 21:46:05,479::INFO::celementtree module... found!
2010-04-09 21:46:05,480::INFO::par2 binary... found (/usr/bin/par2)
2010-04-09 21:46:05,480::INFO::unrar binary... found (/usr/bin/unrar)
2010-04-09 21:46:05,481::INFO::unzip binary... found (/usr/bin/unzip)
2010-04-09 21:46:05,482::INFO::nice binary... found (/usr/bin/nice)
2010-04-09 21:46:05,482::INFO::ionice binary... found (/usr/bin/ionice)
2010-04-09 21:46:05,483::INFO::pyOpenSSL... found (True)
2010-04-09 21:46:05,486::INFO::Web dir is /usr/share/sabnzbdplus/interfaces/Default
2010-04-09 21:46:05,500::INFO::Starting sabnzbdplus-0.4.9
2010-04-09 21:46:05,502::INFO::[nzbqueue] Saving queue
2010-04-09 21:46:05,503::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:46:05,505::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:46:05,510::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:46:05,511::INFO::Starting web-interface on :9090
09/Apr/2010:21:46:05 CONFIG INFO Server parameters:
2010-04-09 21:46:05,513::INFO::[sabnzbd.misc] URLGrabber starting up
09/Apr/2010:21:46:05 CONFIG INFO   server.environment: production
09/Apr/2010:21:46:05 CONFIG INFO   server.log_to_screen: True
09/Apr/2010:21:46:05 CONFIG INFO   server.log_file: /home/djgray88/.sabnzbd/logs/cherrypy.log
09/Apr/2010:21:46:05 CONFIG INFO   server.log_tracebacks: True
09/Apr/2010:21:46:05 CONFIG INFO   server.log_request_headers: False
09/Apr/2010:21:46:05 CONFIG INFO   server.protocol_version: HTTP/1.0
09/Apr/2010:21:46:05 CONFIG INFO   server.socket_host: 
09/Apr/2010:21:46:05 CONFIG INFO   server.socket_port: 9090
09/Apr/2010:21:46:05 CONFIG INFO   server.socket_file: 
09/Apr/2010:21:46:05 CONFIG INFO   server.reverse_dns: False
09/Apr/2010:21:46:05 CONFIG INFO   server.socket_queue_size: 5
09/Apr/2010:21:46:05 CONFIG INFO   server.thread_pool: 10
09/Apr/2010:21:46:10 HTTP INFO Port 9090 not free on 'localhost'
2010-04-09 21:46:10,778::ERROR::Failed to start web-interface
2010-04-09 21:46:10,779::INFO::SABnzbd shutting down...
2010-04-09 21:46:10,780::INFO::[sabnzbd.misc] URLGrabber shutting down
2010-04-09 21:46:10,782::INFO::[downloader] Shutting down
2010-04-09 21:46:10,783::INFO::[assembler] Shutting down
2010-04-09 21:46:10,784::INFO::[nzbqueue] Saving queue
2010-04-09 21:46:10,785::INFO::[sabnzbd] Saving data for queue7.sab in /home/djgray88/.sabnzbd/cache/queue7.sab
2010-04-09 21:46:10,786::INFO::[sabnzbd] Saving data for bytes7.sab in /home/djgray88/.sabnzbd/cache/bytes7.sab
2010-04-09 21:46:10,787::INFO::[sabnzbd] Saving data for rss_data.sab in /home/djgray88/.sabnzbd/cache/rss_data.sab
2010-04-09 21:46:11,517::INFO::All processes stopped
User avatar
jcfp
Release Testers
Release Testers
Posts: 986
Joined: February 7th, 2008, 12:45 pm

Re: Cannot Connect To GUI

Post by jcfp »

djgray88 wrote: Aghhh perhaps not. If I launch via terminal with the command "sabnzbdplus" I have the problems. As above also see below.

However when I execute "/etc/init.d/sabnzbdplus restart" I can access sabnzbdplus via "http://0.0.0.0:9090/sabnzbd/"

Code: Select all

09/Apr/2010:21:46:10 HTTP INFO Port 9090 not free on 'localhost'
2010-04-09 21:46:10,778::ERROR::Failed to start web-interface
Running '/etc/init.d/sabnzbdplus restart' isn't the same as running 'sabnzbdplus' from a terminal: the former restarts, i.e. it stops the existing instance (started by the init script on system boot) before trying to start the next. The latter just tries to start the program, which will fail if the program is already running because the port for the web interface isn't free - exactly as the error msg says. If you tried '/etc/init.d/sabnzbdplus start' in this situation (that's just start instead of restart), that would probably even tell you the pid of the sabnzbdplus process that is already running.
Last edited by jcfp on April 10th, 2010, 5:18 am, edited 1 time in total.
djgray88
Newbie
Newbie
Posts: 13
Joined: April 9th, 2010, 1:42 pm

Re: Cannot Connect To GUI

Post by djgray88 »

Cheers jcfp.

I'm a bit of a linux noob and didn't realise it was launching on start up.

Is all working great now. :D
Post Reply