cant connect to sabnzb with username.synolgy.me...

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
culi1972
Newbie
Newbie
Posts: 2
Joined: September 26th, 2021, 4:14 am
Location: vienna
Contact:

cant connect to sabnzb with username.synolgy.me...

Post by culi1972 »

hi !
first at all, thats my first posting and sorry for my bad english (i would prefer german ;D )

here is my question ....

few days ago i updatet my synology (DS218+) to DSM 6.2.4-25556 Update 2 version.
at the same time i updatet sabnzb to version 3.3.1-49

since those updates i cant connect to sabnzb with my nzb360 cellphone app from outside my wifi...
i always have as primary connection adress "http://username.synology.me:8080"
now this primary adress doesnt work either when i am at home, connected to my wifi.

i only can connect and download things, when i use in settings as my primary connection adress http://192.1xx.1xx.20:8080/ in the app....
i am using sabnzb for few years now and had never such error...every update worked fine with no changes in my settings....
i changed nothing at my syn settings, in sabnzb or in the app....API key is correct....ports is open
i am really a newb to this and dont know what i could more do ... :'(

any idea why i cant connect from outside my wifi to sabnzb with the cellphone app ?
TIA and regards
culi1972
User avatar
sander
Release Testers
Release Testers
Posts: 8829
Joined: January 22nd, 2008, 2:22 pm

Re: cant connect to sabnzb with username.synolgy.me...

Post by sander »

culi1972
Newbie
Newbie
Posts: 2
Joined: September 26th, 2021, 4:14 am
Location: vienna
Contact:

Re: cant connect to sabnzb with username.synolgy.me...

Post by culi1972 »

great support..it works.
i already had in the whitelist the name of my NAS....i am such a newb :)

thank you again for the support...
danke and regards
culi1972
Post Reply