failed to execute script pyi_rth_multiprocessing [Windows 7]

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gazupnorth
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failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by gazupnorth »

Hi everyone,
I recently updated my sabnzbd to version 3.1.0 .
Unfortunately it won't start as I keep getting the error ...


failed to execute script pyi_rth_multiprocessing


Should have added that I'm running windows 7 ---- not ideal I know but it will have to do for the time being !!!

Anyone any ideas ???

many thanks in advance
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sander
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by sander »

Did you google pyi_rth_multiprocessing Windows 7 ?
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by gazupnorth »

I have done now mate... But I haven't got a clue what any of the answers given mean. It all just seemed to work nicely when I was on the previous version of 2.1.0

Oh well guess an upgrade to Windows 10 is long overdue
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safihre
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by safihre »

You can use the Legacy download (32bit) on the Downloads page. It will work on Windows 7.
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by gazupnorth »

Thanks for that safihre but when I download and run that one I get another different script error !!!
Don't suppose we have links to any older versions of the exe that might run on windows 7 ????
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by safihre »

What error do you get with that one?
It should work on Windows 7, it was made for that.
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by gazupnorth »

I get the error failed to execute script pyi_rth_pkgres..... ????
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by gazupnorth »

Don't suppose anyone has any tips regarding this new error message ???
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by safihre »

Can you post the whole error? It should show multiple lines.
Or maybe you can run SABnzbd-console to see the whole error.
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by BEOVOX »

Hi

Having the exact same issue. Here is from the console:

Image

please help
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safihre
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by safihre »

Can you try to install Microsoft visual c++ 2015 redistributable ? https://www.microsoft.com/en-us/downloa ... x?id=53587
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by BEOVOX »

I gave that a go...

However......

Error 0x80070666: Cannot install a product when a newer version is installed.

Image

Do you want me to downgrade the installation?
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by safihre »

Just to double check, you are using the 32bit legacy Standalone version of Sabnzbd?

Can you check if you have this one?
https://support.microsoft.com/en-us/top ... 7930f3560c

Again, we don't officially support Windows 7 so no official documentation.
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by BEOVOX »

Yes, I am running the SABnzbd-3.4.2-win32-bin and the update you referred to is already installed.

Image

Really a shame if this doesn't work, since I really cant upgrade the OS.

Thanks for trying though :-) Any other suggestions?
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sander
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Re: failed to execute script pyi_rth_multiprocessing [Windows 7]

Post by sander »

BEOVOX wrote: October 21st, 2021, 2:47 pm

Thanks for trying though :-) Any other suggestions?
Yes:
* run SABnzbd from source: https://sabnzbd.org/wiki/installation/i ... ce-windows ... but only try that if you understand that. If that works ... while you'r there, create a binary yourselft ... :)
* run older SABnzbd
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