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Getting an error and downloads won't work
Posted: December 1st, 2013, 9:35 pm
by smidley
Getting the following error, can someone help point me in the right direction for a fix?
Server: news.supernews.com:443
Status: Enabled
# Connections: Failed to connect: (10038, 'Socket operation on non-socket')
[email protected]:443
Re: Getting an error and downloads won't work
Posted: December 1st, 2013, 11:14 pm
by inpheaux
Are you using SSL or not? 443 is an SSL port. If you don't have the SSL box ticked it won't work.
Re: Getting an error and downloads won't work
Posted: December 1st, 2013, 11:20 pm
by smidley
Yes, using SSL with the box ticked.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 8:47 am
by sander
I would do this:
in SABnzbd: config -> server: Add Server:
sslreader.eweka.nl
port 563
tick SSL
then click on Add Server. Then at the new server, click on Test Server. If SABnzbd's popup says "Server requires username and password.", your SABnzbd is fine. If you get something else, the problem is locally: firewall, router, incorrect SABnzbd setup.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 1:58 pm
by smidley
Thanks for the advice. I got a message that says Server requires username and password. If I click test server on my supernews one, nothing ever pops up.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 5:04 pm
by sander
I tried news.supernews.com:443 with SSL ticked, and I do get "Server requires username and password.". So that looks correct.
So ... maybe remove the server entry, re-enter it and try again? Try both 443 and 563
You don't have firewall blocking this connection, do you?
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 6:11 pm
by smidley
Tried removing the server entry and re-adding it. Tried different ports. Firewall is totally disabled on the server. However, I have a feeling something else might be happening now with this server since newznab suddenly isn't authenticating me to supernews as well. Checked my supernews account though and all is well there. I can also get sab to work fine on another computer.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 6:21 pm
by sander
Which OS?
Which SAB version?
How many connections to the newsserver? Lower to 1 for this test.
Have you already tried a reboot?
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 6:26 pm
by smidley
OS is Server 2008 R2. Sab 0.7.16.
Lowered connections down to 1 and didn't make any difference. Tried multiple reboots.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 6:32 pm
by sander
So Windows. This is the meaning of your error:
Code: Select all
WSAENOTSOCK
10038
Socket operation on nonsocket.
An operation was attempted on something that is not a socket. Either the socket handle parameter did not reference a valid socket, or for select, a member of an fd_set was not valid.
Long shot:
1) Use "138.199.67.30" as server (as you can access eweka over SSL)
2) Stop SABnzbd, open a CMD terminal and run sabnzbd-console.exe ... look at the stdout / stderr logging if you see anything useful.
Re: Getting an error and downloads won't work
Posted: December 2nd, 2013, 7:13 pm
by smidley
I did what you said. Here's the output of the cmd window:
http://pastebin.com/VR6LUSX9
Re: Getting an error and downloads won't work
Posted: December 3rd, 2013, 1:58 am
by sander
Ah:
Code: Select all
2013-12-02 16:03:22,789::INFO::[downloader:378] [email protected]:443: Initiating connection
2013-12-02 16:05:23,471::INFO::[downloader:661] Thread [email protected]:443: timed out
2013-12-02 16:05:23,471::INFO::[newswrapper:233] Failed to connect: (10038, 'Socket operation on non-socket') [email protected]:443
So ... first the "timed out" after two minutes (and only then non-socket message). I would focus on the time-out ...
De-install and remove firewall, reboot, and try again.
What do you get when you fill out "8.8.8.8" with port 119, and with port 443? On Linux, I get "[Errno 111] Failed to connect: (110, 'timed out')
[email protected]:119"
And, just re-checking: the eweka SSL still works (giving the username/password needed)?