Hi all,
I've been using email notification on job completion for a couple of years now and it has been faultless. On Feb 4th just gone it simply stopped and won't send notification emails. The test email from within Sabnzbd+ config works perfectly and it arrives in my inbox however I don't get any on completion of downloads.
Any thoughts?
Cam
Email notification on job completion
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- Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings. - Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Re: Email notification on job completion
Are the email options still enabled?
Check the logging file after a job completes.
You may need to set logging to "Debug" on the Status page first.
Check the logging file after a job completes.
You may need to set logging to "Debug" on the Status page first.
Re: Email notification on job completion
Hi,
Interesting, the test email is successful and I get the deja vu email. However the log shows "2015-02-10 21:46:50,696 ERROR: Failed to connect to mail server". I am using smtp.gmail.com:587 for the outgoing mail server. Any other thoughts?
Cam
Interesting, the test email is successful and I get the deja vu email. However the log shows "2015-02-10 21:46:50,696 ERROR: Failed to connect to mail server". I am using smtp.gmail.com:587 for the outgoing mail server. Any other thoughts?
Cam
Re: Email notification on job completion
Maybe this has something to do with it?
https://support.google.com/accounts/answer/6010255
I assume SABnzbd is a "less secure" app.
Maybe create an extra gmail account and use that only to send SABnzbd emails?
If you have two-factor authentication you must create an "application-specific" password.
https://support.google.com/accounts/answer/6010255
I assume SABnzbd is a "less secure" app.
Maybe create an extra gmail account and use that only to send SABnzbd emails?
If you have two-factor authentication you must create an "application-specific" password.
Re: Email notification on job completion
In an old post, I wrote "I can just send mail via gmail-smtp-in.l.google.com (or: 74.125.133.26:25 to avoid IPv6 connections) without a user name / password filled out, as long as the From and To are my gmail address"
Does that help?
Otherwise use your ISP smart SMTP server, often "smtp.<ispdomain>.<tld>" or "mail.<ispdomain>.<tld>", so for example mail.bigpond.com
Does that help?
Otherwise use your ISP smart SMTP server, often "smtp.<ispdomain>.<tld>" or "mail.<ispdomain>.<tld>", so for example mail.bigpond.com
Re: Email notification on job completion
Tried a few things.
Used an alternative GMail account and made it "less secure". Still didn't work, got the test email ok but on completion of download of a file didn't get confirmation email and it shows in the log as failing to connect to server.
Tried Sander's idea of "gmail-smtp-in.l.google.com (or: 74.125.133.26:25 to avoid IPv6 connections) without a user name / password filled out" but couldn't send the test email.
Used my ISP smtp server (mail.bigpond.com) with the same result. Test email fine, no other emails and the fail to connect to server message.
Any other thoughts or tips on notification on completion of downloads?
Thanks!
Used an alternative GMail account and made it "less secure". Still didn't work, got the test email ok but on completion of download of a file didn't get confirmation email and it shows in the log as failing to connect to server.
Tried Sander's idea of "gmail-smtp-in.l.google.com (or: 74.125.133.26:25 to avoid IPv6 connections) without a user name / password filled out" but couldn't send the test email.
Used my ISP smtp server (mail.bigpond.com) with the same result. Test email fine, no other emails and the fail to connect to server message.
Any other thoughts or tips on notification on completion of downloads?
Thanks!
Re: Email notification on job completion
Set SABnzbd's logging to +Debug. Then run test mail and normal mail again. Then check your sabnzbd.log
Good result with testmail:
No good with testmail:
Good real mail:
Good result with testmail:
Code: Select all
2015-02-11 03:34:57,806::INFO::[api:683] Sending testmail
2015-02-11 03:34:57,808::DEBUG::[emailer:80] Connecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:34:57,889::DEBUG::[emailer:93] Non-SSL mail server detected reconnecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:34:57,928::DEBUG::[emailer:107] TLS mail server detected
2015-02-11 03:34:58,186::INFO::[emailer:150] Notification e-mail succesfully sent
Code: Select all
2015-02-11 03:34:36,424::INFO::[api:683] Sending testmail
2015-02-11 03:34:36,427::DEBUG::[emailer:80] Connecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:34:36,586::DEBUG::[emailer:93] Non-SSL mail server detected reconnecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:34:36,622::DEBUG::[emailer:107] TLS mail server detected
2015-02-11 03:34:36,666::ERROR::[emailer:37] No suitable authentication method was found
Code: Select all
2015-02-11 03:44:15,757::DEBUG::[emailer:80] Connecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:44:15,873::DEBUG::[emailer:93] Non-SSL mail server detected reconnecting to server gmail-smtp-in.l.google.com:25
2015-02-11 03:44:15,917::DEBUG::[emailer:107] TLS mail server detected
2015-02-11 03:44:16,349::INFO::[emailer:150] Notification e-mail succesfully sent
Re: Email notification on job completion
Ok, I went back to my original settings that were working up until 4 Feb to see if we can get to the bottom of this.
Test email
2015-02-11 13:44:32,650::INFO::[interface:2492] Sending testmail
2015-02-11 13:44:32,722::DEBUG::[emailer:59] Connecting to server smtp.gmail.com:587
2015-02-11 13:44:34,212::DEBUG::[emailer:72] Non-SSL mail server detected reconnecting to server smtp.gmail.com:587
2015-02-11 13:44:35,326::DEBUG::[emailer:86] TLS mail server detected
2015-02-11 13:44:39,260::INFO::[emailer:123] Notification e-mail succesfully sent
Real email
2015-02-11 13:46:59,538::DEBUG::[emailer:59] Connecting to server smtp.gmail.com:587
2015-02-11 13:47:19,808::DEBUG::[emailer:72] Non-SSL mail server detected reconnecting to server smtp.gmail.com:587
2015-02-11 13:47:40,080::ERROR::[emailer:45] Failed to connect to mail server
This any help?
Test email
2015-02-11 13:44:32,650::INFO::[interface:2492] Sending testmail
2015-02-11 13:44:32,722::DEBUG::[emailer:59] Connecting to server smtp.gmail.com:587
2015-02-11 13:44:34,212::DEBUG::[emailer:72] Non-SSL mail server detected reconnecting to server smtp.gmail.com:587
2015-02-11 13:44:35,326::DEBUG::[emailer:86] TLS mail server detected
2015-02-11 13:44:39,260::INFO::[emailer:123] Notification e-mail succesfully sent
Real email
2015-02-11 13:46:59,538::DEBUG::[emailer:59] Connecting to server smtp.gmail.com:587
2015-02-11 13:47:19,808::DEBUG::[emailer:72] Non-SSL mail server detected reconnecting to server smtp.gmail.com:587
2015-02-11 13:47:40,080::ERROR::[emailer:45] Failed to connect to mail server
This any help?
Re: Email notification on job completion
I should also mention, I'm using the QNAP qpkg version of Sabnzbd+ just incase that makes any difference.
Re: Email notification on job completion
I really don't have a clue.
It works fine when I test it on Linux, Windows and OSX with the extra measures that you took.
I have no knowledge of QNAP and its SABnzbd package (created by a third party)
It is weird all the same, because the same software is used for the test message and the real thing.
The real email misses the logging line "TLS mail server detected".
Which explains why Google refuses contact: it requires some form of encryption.
BTW: what happens if you send a number of test emails within seconds?
It works fine when I test it on Linux, Windows and OSX with the extra measures that you took.
I have no knowledge of QNAP and its SABnzbd package (created by a third party)
It is weird all the same, because the same software is used for the test message and the real thing.
The real email misses the logging line "TLS mail server detected".
Which explains why Google refuses contact: it requires some form of encryption.
BTW: what happens if you send a number of test emails within seconds?
Re: Email notification on job completion
Tests go fine when I send multiple in a few seconds.
I wonder if it could be some sort of problem with the QNAP config file, what's really weird is that the current debug logging shows references to nzb search providers that I deleted from Sickbeard months ago. "Running feedparser on" fails and "Failed to retrieve RSS from" fails everywhere referring to no longer used nzb providers....
Hmmmm, might try and fine the SABnzbd developer for QNAP. Thanks heaps for your input and help!
I wonder if it could be some sort of problem with the QNAP config file, what's really weird is that the current debug logging shows references to nzb search providers that I deleted from Sickbeard months ago. "Running feedparser on" fails and "Failed to retrieve RSS from" fails everywhere referring to no longer used nzb providers....
Hmmmm, might try and fine the SABnzbd developer for QNAP. Thanks heaps for your input and help!
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Re: Email notification on job completion
I'm having a similar problem. I thought it might be because I was messing around with the firewall and VPN, but the logs don't show anything unusual.Cammo wrote: ↑February 9th, 2015, 6:36 pm I've been using email notification on job completion for a couple of years now and it has been faultless. On Feb 4th just gone it simply stopped and won't send notification emails. The test email from within Sabnzbd+ config works perfectly and it arrives in my inbox however I don't get any on completion of downloads.
A quick online search found this thread, and thinking back, February 4th does sound about right as to when it stopped sending emails.
However, unlike Cammo, my test emails don't go out, either. I've tried sending to different email addresses, including Gmail, Outlook, and my ISP, but all give the same
error.No suitable authentication method was found
I was running v2.3.4 on Windows 10. I just noticed that there's a v2.3.7, and I upgraded to it, and tried again. Still no emails sent.
Any ideas?
Re: Email notification on job completion
Are you sure you have the right port set? And that the servers allow you to send email this way?
Because especially Gmail. Is very picky about using smtp.
Because especially Gmail. Is very picky about using smtp.
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