can someone please help me with this: not move to complete

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BlackIce169
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can someone please help me with this: not move to complete

Post by BlackIce169 »

For a while now I'm finding Sab to only finish the download but not move it to complete (see image) https://ibb.co/f6zeRa I now have a backlof of over 20 downloads sitting there in the queue completed but not moved.
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safihre
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Re: can someone please help me with this: not move to complete

Post by safihre »

What version of sabnzbd is this?
What is listed when you click on the file details (the folder icon)?
If you pause and unpause the specific job, does it continue?
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Niteyeti
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Re: can someone please help me with this: not move to complete

Post by Niteyeti »

I have the same problem. Although astraweb are being an arse and this is my problem I think.
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safihre
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Re: can someone please help me with this: not move to complete

Post by safihre »

Can you answer the questions?
What version of sabnzbd is this?
What is listed when you click on the file details (the folder icon)?
If you pause and unpause the specific job, does it continue?
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kwestjones
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Re: can someone please help me with this: not move to complete

Post by kwestjones »

I think this might the same on the other thread I replied to. I have 2.2.0RC1.

Not sure what icon u mean, I cant post the images I wanted to.

It used to work when I paused and restarted but recently has not.
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safihre
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Re: can someone please help me with this: not move to complete

Post by safihre »

Can you switch first to 2.2.0 Final?

This is the button I am talking about:
Image

What files are listed there as not 100% complete?
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safihre
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Re: can someone please help me with this: not move to complete

Post by safihre »

I released a new version, 2.2.1RC1 with only a small change that should make sure it does not get stuck.
Could you try this one?
https://sabnzbd.org/downloads.html
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BlackIce169
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Re: can someone please help me with this: not move to complete

Post by BlackIce169 »

Apologies for the lateness of reply as I changed to GetNZB in the meantime but found it not to my standards and have done a fresh install with the above mentioned version but still this issue occurs.

https://ibb.co/eKLX2Q

What version of sabnzbd is this? SABnzbd version: 2.2.1
What is listed when you click on the file details (the folder icon)? there seems to be some .par2 files stuck at 0% but the downloaded MB match (832MB of 832MB)
If you pause and unpause the specific job, does it continue? it stays stuck
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safihre
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Re: can someone please help me with this: not move to complete

Post by safihre »

Oke I did found another bug in 2.2.1 that can cause this.

Could you try this version?
https://github.com/sabnzbd/sabbuild/rel ... 0-Alpha1-3

If it still gets stuck with this one:
Could you switch logging to +Debug in the Status Window and then export the log after about ~10 minutes?
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BlackIce169
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Re: can someone please help me with this: not move to complete

Post by BlackIce169 »

Looks to of solved the errors, will check in the morning as well and report back, thanks for the quick fix
BlackIce169
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Re: can someone please help me with this: not move to complete

Post by BlackIce169 »

Looks like it has now created another error, where they are moving to unpacking but when it hits complete it just stays there with the 4 little lines moving back and forth and wont move on to the next completed job (unpacking)
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Re: can someone please help me with this: not move to complete

Post by safihre »

Could you switch logging to Debug in the Status window and then after it happens again send me the log at [email protected]?
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BlackIce169
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Re: can someone please help me with this: not move to complete

Post by BlackIce169 »

Email sent, Also I thought I might clear out all the downloads and incomplete files and restart SAB now its downloading very slowly and half the files Sonarr tries to send over are failing.
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