False .jig files in series

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sander
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Re: False .jig files in series

Post by sander »

I found this:

Code: Select all

sander@Stream-13:~/git/QB$ grep -irn -e "git update"  -e "git pull" *
dashboard/README.md:63:git pull origin smoked
dashboard/README.md:69:git pull origin defaulted
packages/system/updateQuickBox:43:      git pull >>"${OUTTO}" 2>&1;
packages/system/updateQuickBox:54:      git pull >>"${OUTTO}" 2>&1;
packages/system/updateQuickBox:66:  git pull >>"${OUTTO}" 2>&1;
packages/system/updateQuickBox:74:  git pull >>"${OUTTO}" 2>&1;
packages/system/updateQuickBox:299:    git pull
packages/system/box:124:      git submodule foreach git pull
packages/system/box:133:      git submodule foreach git pull
setup/templates/bashrc.template:1953:  git pull origin master
setup/templates/bashrc.template:1981:    git checkout stable && git pull
themes/defaulted/README.md:63:git pull origin smoked
themes/defaulted/README.md:69:git pull origin defaulted
themes/smoked/README.md:63:git pull origin smoked
themes/smoked/README.md:69:git pull origin defaulted
AudioLover123
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Re: False .jig files in series

Post by AudioLover123 »

Please excuse my ignorance but what is the GIT version?
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sander
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Re: False .jig files in series

Post by sander »

AudioLover123 wrote: December 12th, 2017, 12:53 pm Please excuse my ignorance but what is the GIT version?
The version under development, which is hosted on github. Meant for developers. Not for normal users ...
redmarks
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Re: False .jig files in series

Post by redmarks »

I continue to have this issue even on version 2.3.2.

All of my nzbs come in through the API. It's not always a .jig file that holds up the download, but more often than not, is. Almost 100% of my downloads have some file that prevents completion, and the nzbs are coming from two different indexers. If I remove the .jig file from the download, everything completes perfectly.

I'm using Mac 10.13.2
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Re: False .jig files in series

Post by safihre »

Please enable Debug logging in the Status window.
After it happens again with a newly added download, please send me the log at [email protected]
Also tell me the name of the download that is stuck and the specific file of that download that is stuck.

It needs to be a download that got stuck after enabling Debug logging!
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Re: False .jig files in series

Post by redmarks »

I've sent you off an email which I hope includes everything you're looking for. I also attached a zip of the nzbs downloaded from the indexer (rather than pushed over the api). Please let me know if you don't get it or there's more information you need.
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safihre
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Re: False .jig files in series

Post by safihre »

For anyone else reading this:
Based on @redmarks logs the problem seems to be a circular one caused by a failing server:
1) Server 1 says the file is missing
2) Server 2 is tried
3) 502 (limit exceeded) error from Server 2 -> causes SAB to say: "We will try Server 2 again in 10min"
4) Hung-download-detection kicks the job to try all servers again.
5) Server 1 is tried again -> back to step 1

If you have a problematic or expired server, make sure to just disable it.
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sander
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Re: False .jig files in series

Post by sander »

safihre wrote: January 11th, 2018, 11:32 am For anyone else reading this:
Based on @redmarks logs the problem seems to be a circular one caused by a failing server:
1) Server 1 says the file is missing
2) Server 2 is tried
3) 502 (limit exceeded) error from Server 2 -> causes SAB to say: "We will try Server 2 again in 10min"
4) Hung-download-detection kicks the job to try all servers again.
5) Server 1 is tried again -> back to step 1

If you have a problematic or expired server, make sure to just disable it.
Ouch!
Nice find!
killerz298
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Re: False .jig files in series

Post by killerz298 »

I've been having the same issue as well the past week or 2. I did have a bad server so I have deleted it and will see how things go. What IS that .jig file though? When I go in and manually delete it the download completes and the unpack is fine.

UPDATE: So I deleted the bad server and downloaded a new nzb into the program and the same shit is happening. There is a .jig file that doesn't download and the entire thing hangs at 99%. I go in and manually delete that file and presto, download complete, unpack fine.
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sander
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Re: False .jig files in series

Post by sander »

@killerz298

Does it happen with this NZB too?

https://raw.githubusercontent.com/sande ... nsense.nzb

Which version of SABnzbd are you running?

@safihre: I can reproduce with SAB 2.4.0-develop (via PPA, apparantly), not with the git version (N=2).
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Re: False .jig files in series

Post by killerz298 »

sander wrote: January 19th, 2018, 5:08 pm @killerz298

Does it happen with this NZB too?

Which version of SABnzbd are you running?

@safihre: I can reproduce with SAB 2.4.0-develop (via PPA, apparantly), not with the git version (N=2).
I'll take a look when I get home but I always have the most updated windows version it prompts me to install.

I have SABnzbd version: 2.3.2 installed. Your file hung on 1 file "reftestnzb 666MB 78ab78722 - ...blabla" yEnc" Once I deleted that it completed the download fine. See here: https://imgur. com/a/Ke4Yh

So I added a whole bunch of random movies and tv shows to my queue and some, not all, have this random jig file.
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sander
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Re: False .jig files in series

Post by sander »

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safihre
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Re: False .jig files in series

Post by safihre »

Yeah all the same.
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killerz298
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Re: False .jig files in series

Post by killerz298 »

So should this thread close and we post in the other one?

Anyone figure out what these jig files actually are yet? Still happening on most of my downloads from different sources and servers.
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safihre
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Re: False .jig files in series

Post by safihre »

I hope to soon put a fix in code.
However for now, you could try to see in the log why some connections are dropping. And to which server, then you can disable that server or for example use a different hostname for the server.
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