Downloads with 2.3.2 from Sonarr will not Unpack.

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

The downloads from Sonarr will not unpack for some reason. They just stay at 100% and nothing happens. I do not know what to do. I have uninstalled and reinstalled and nothing helps.

Here is the log. If someone can help me I would greatly appreciate it.

https://pastebin.com/pnqjKGFh
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

I just saw in another post.. If I change Priority to stop. It unpacks and everything is fine.

Edit:

Nothing shows up in history after it processes.
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by shypike »

Somehow Sonarr cannot reach the API of SABnzbd.
Check the settings of Sonarr.
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

shypike wrote: January 29th, 2018, 3:29 pm Somehow Sonarr cannot reach the API of SABnzbd.
Check the settings of Sonarr.
shypike, thank you for helping me out. Sonarr does add the downloadeds to Sab, I can also see it downloading (progress bar) in sonarr but it doesn't complete them. If I add an nzb manually it unrars it but it never goes into the history. I am at a total lose. Everything has been working for years. I just dont know what else to do.
User avatar
safihre
Administrator
Administrator
Posts: 5338
Joined: April 30th, 2015, 7:35 am
Contact:

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by safihre »

What happens when you check in SABnzbd?
Does the download appear in there?

Regarding stuck jobs: please disable all servers with problems, like login problems or other warnings. It's a bug in 2.3.2 that can cause a download to stay at 100%/99%.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

You are correct. I disabled nextgennews and it started processing right away. My next question is. Why is everything disappearing from history after it processes? I have it set to ALL

Thank you again for your help.
User avatar
safihre
Administrator
Administrator
Posts: 5338
Joined: April 30th, 2015, 7:35 am
Contact:

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by safihre »

Sonarr could be doing this, it has an option for this in it's Config (might be under the Advanced switch).
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

I am pretty sure it is not sonarr because if I manually add an nzb it does the same thing. Everything disappears from history
User avatar
safihre
Administrator
Administrator
Posts: 5338
Joined: April 30th, 2015, 7:35 am
Contact:

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by safihre »

Ah, I thought it was just Sonarr.
In that case, can you enable Debug logging in the Status and Interface settings window (the wrench icon) and then after it happens again, download the log from that same window and post here the section between "Starting Post-Processing on XXX" and the copy of the settings?

Do you maybe have anything set for Config > Switches > History Retention?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
pimpfelix
Newbie
Newbie
Posts: 7
Joined: December 10th, 2010, 10:31 pm

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Post by pimpfelix »

safihre, i'm an idiot. Some how history retention was set to none. I dont know how it got set to that. I feel like a total dummy. Safihre, thank you for all your support. If you were next to me i'd let you slap me!
Post Reply