Getting a 500 Error

[damienrufus]

Hello,

I'm new to sabnzbd and was having success. A few days ago I started to get this error when trying to go to the config area.

500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "cherrypy/_cprequest.pyc", line 670, in respond
File "cherrypy/lib/encoding.pyc", line 220, in __call__
File "cherrypy/_cpdispatch.pyc", line 60, in __call__
File "sabnzbd/interface.pyc", line 128, in internal_wrap
File "sabnzbd/interface.pyc", line 1228, in index
File "sabnzbd/decorators.pyc", line 48, in call_func
File "sabnzbd/nzbqueue.pyc", line 166, in scan_jobs
File "sabnzbd/api.pyc", line 1831, in build_history
File "sabnzbd/misc.pyc", line 131, in globber
OSError: [Errno 72] RPC struct is bad: '/Volumes/internal/Download/Incomplete/Downsizing.2017.1080p.BluRay.DD.5.1.x264-TDD/__ADMIN__'
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I deleted it completely from my computer and reinstalled the newest version, however, I am still getting the same error.

I am on a Mac Pro (late 2013) with High Sierra.

Thanks in advance for your help.

[sander]

"RPC struct is bad" is a SMB error message (not a SABnzbd error message); SMB is a Windows network (disk) sharing protocol.

So something at your network / disk level goes wrong.

What kind of disk is '/Volumes/internal/Download/Incomplete/'?

[damienrufus]

It's an external hard drive that I have connected to the NVIDIA Shield Pro

[sander]

It's an external hard drive that I have connected to the NVIDIA Shield Pro

Ah, so together acting as a network drive. It's generally a bad idead to set SABnzbd's Temp / Incomplete directory on a network drive. So set that to a local disk in your Mac.

[damienrufus]

Got it. Thank you.