Synology - cannot see downloaded files

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
jmuk
Newbie
Newbie
Posts: 14
Joined: February 11th, 2012, 8:18 am

Synology - cannot see downloaded files

Post by jmuk » May 6th, 2018, 9:40 am

Hi,

I have just updated and I can no longer see the files that have downloaded. I have granted read & write permission to the group sc-download (for my download folders) - any ideas?

Also in categories I used to save movies to /volume1/downloads/complete/Movies, Music to /volume1/downloads/complete/Music etc but cannot get this to work anymore, sure I am missing something simple....Relative folders are based on: /volume1/downloads/complete so I added /Movies & /Music respectively in Folder path Folder/Path in categories.

Cheers

Version: 2.3.3 [1f04343]
Synology DS 6.1.6

User avatar
safihre
Administrator
Administrator
Posts: 2754
Joined: April 30th, 2015, 7:35 am
Location: Switzerland
Contact:

Re: Synology - cannot see downloaded files

Post by safihre » May 7th, 2018, 2:04 am

You did all the steps in https://github.com/SynoCommunity/spksrc ... Management ?
Also the Windows ACL bit?

In that case you'll need to create an issue at SynoCommunity, they handle the permissions part:
https://github.com/SynoCommunity/spksrc/issues

jmuk
Newbie
Newbie
Posts: 14
Joined: February 11th, 2012, 8:18 am

Re: Synology - cannot see downloaded files

Post by jmuk » May 7th, 2018, 5:15 pm

Hi,

Thanks , yes I had done all that but i have found the issue.....case sensitive folder names!!

I was downloading to: /volume1/downloads/complete/TV
But
It should have been: /volume1/Downloads/complete/TV

So I presume as SABnzbd can see the download files and I cannot, the system has created a folder which I have no rights to call 'downloads'......anyway, thought I would post my findings in case anyone else made the same schoolboy error.

Thanks again for the help.

desperado591
Newbie
Newbie
Posts: 36
Joined: April 24th, 2017, 8:51 am

Re: Synology - cannot see downloaded files

Post by desperado591 » May 8th, 2018, 12:50 am

I was experiencing the same problem yesterday and also found the problem beeing the case sensivity.

As I did not cross that problem before I am wondering, if the case sensivity in SABnzbd is new - at least regarding the categories?

User avatar
safihre
Administrator
Administrator
Posts: 2754
Joined: April 30th, 2015, 7:35 am
Location: Switzerland
Contact:

Re: Synology - cannot see downloaded files

Post by safihre » May 8th, 2018, 1:44 am

Not SAB, it's maybe the new synology permissions.

User avatar
OneCD
Full Member
Full Member
Posts: 192
Joined: March 4th, 2017, 3:47 pm

Re: Synology - cannot see downloaded files

Post by OneCD » May 8th, 2018, 2:44 am

Linux has always been case-sensitive - it’s not a new thing. ;)
Stuff I like: Apache BASH CouchPotato CRON Debian DNSMasq Entware-3x FireFox GitHub ImageMagick Kate KDE LibreELEC Netrunner NFS NVIDIA OpenVPN Orvibo S20 Python Raspberry Pi RAID SABnzbd+ SickRage Transmission Usenet VirtualBox WordPress XFCE

desperado591
Newbie
Newbie
Posts: 36
Joined: April 24th, 2017, 8:51 am

Re: Synology - cannot see downloaded files

Post by desperado591 » May 8th, 2018, 2:51 am

Well I guess then I was only lucky all the time :)

Post Reply