What is causing this error? Can I fix it?

[pven]

Every few days I get an error like this:

Code: Select all

Traceback (most recent call last):
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cprequest.py", line 663, in respond
    self.body.process()
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 989, in process
    super(RequestBody, self).process()
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 558, in process
    proc(self)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 223, in process_multipart_form_data
    process_multipart(entity)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 203, in process_multipart
    b = entity.readline()
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 480, in readline
    return self.fp.readline(size)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 860, in readline
    data = self.read(chunksize)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpreqbody.py", line 824, in read
    data = self.fp.read(chunksize)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/wsgiserver/__init__.py", line 360, in read
    data = self.rfile.read(size)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/wsgiserver/__init__.py", line 1138, in read
    data = self.recv(left)
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/wsgiserver/__init__.py", line 1070, in recv
    data = self._sock.recv(size)
  File "/var/packages/python/target/lib/python2.7/ssl.py", line 766, in recv
    return self.read(buflen)
  File "/var/packages/python/target/lib/python2.7/ssl.py", line 653, in read
    v = self._sslobj.read(len)
SSLError: ('The read operation timed out',)

It looks like this is caused by a timed out. But what is giving this time out?

[sander]

Do jou have HTTPS enabled for the Sab GUI?

[pven]

Yes, I have. This is the cause?

[sander]

And is SAB reachable from Internet?

I think the error message means something is going wrong in the HTTPS connection from a client to SAB. More specific: SAB expects more input from that client, but the input is not coming, and it results in a timeout.

[pven]

> And is SAB reachable from Internet?
Yes, and off course not the default port

> SAB expects more input from that client, but the input is not coming, and it results in a timeout.
Can I find out what is going wrong? I really have no idea how, if possible, to fix this.

[sander]

Probably easiest to ignore it. Would that be OK for you?

The alternative would be invoking Wireshark, and software debugging. Without reproduction such a problem is hard to diagnose.

[pven]

I can ignore it. I just want to be sure nothing is broken. It looks like everything works as expected.