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Sabnzbd.exe Closing

Posted: February 3rd, 2019, 7:10 am
by Nmh
Hi,

I am running Sabnzbd on a Windows machine, all runs fine but randomly the sabnzbd.exe will close itself. All other services and programs such as the helper remain running. I checked the Sabnzbd and Windows logs to see if I can find a cause of this but so far found nothing.

Has anyone had this issue or is there a way to get more detailed logs to help troubleshoot what is going on at the time it closes down?

Thank you for your help :)

Re: Sabnzbd.exe Closing

Posted: February 4th, 2019, 6:59 am
by safihre
You run it as a service?
I think Windows is then probably killing it to preserve memory usage. You could reduce Article Cache to make sure it doesn't use too much.
Or maybe reduce the max-speed a little bit.

Re: Sabnzbd.exe Closing

Posted: February 5th, 2019, 12:50 am
by Nmh
Hi,
I have sabnzbd and the helper running as services.
Whenever I have looked at the sabnzbd process it’s using very low resources and it closes down at times there is no download activity.
I will go through the Windows logs again to see if I have missed anything.
Thank you

Re: Sabnzbd.exe Closing

Posted: February 5th, 2019, 4:38 am
by safihre
In the Status and Interface settings window, can you switch logging to +Debug?
Maybe it can show why it's being killed. We do try to log this.