Sabnzbd don´t start

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
Rudirallala
Newbie
Newbie
Posts: 2
Joined: July 4th, 2019, 6:48 am

Sabnzbd don´t start

Post by Rudirallala »

Hello,
I hope you can help me.
I have Sabnzbd 2.3.9 installed on my new notebook (Windows 10, 64 bit)
If I want to start it appears:

Fatal error:
Cannot acces the user profile.
Please start with sabnzbd.ini file in another location

I also tried to install directly under c:Sabnzbd.
Unfortunately it did not work.

The virus programm and firewall is disabled.
What should I do now?
Thanks for an answer.
User avatar
safihre
Administrator
Administrator
Posts: 5366
Joined: April 30th, 2015, 7:35 am
Contact:

Re: Sabnzbd don´t start

Post by safihre »

Did you have SABnzbd installed before?
How did you install SABnzbd? Using the installer or the ZIP?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Rudirallala
Newbie
Newbie
Posts: 2
Joined: July 4th, 2019, 6:48 am

Re: Sabnzbd don´t start

Post by Rudirallala »

The notebook is bought new.
Meanwhile I tried the installation 5-6 times. Always with the same result as described above.
Everything works fine on my old notebook.
I have already tried both variants, installer and zip.
Post Reply