HELP BY INSTALL / Cannot access the user profile.

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tomarere
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HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

GOODEVENING

i download the programm and install the programm but i ge the following message:

SABnzbd detected a fatal error:
Cannot access the user profile.

Please start with sabnzbd.ini file in another location

Program did not start!

Can someone help me ????????
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safihre
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Re: HELP BY INSTALL / Cannot access the user profile.

Post by safihre »

How do you run the program?
What operating system do you use?
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tomarere
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Joined: April 13th, 2020, 1:46 pm

Re: HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

windows 10 en i download the programm and follol intructions from website
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safihre
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Re: HELP BY INSTALL / Cannot access the user profile.

Post by safihre »

Use this installer: https://github.com/sabnzbd/sabnzbd/rele ... -setup.exe
Then, start SABnzbd from Start menu.
A restart of Windows could also help.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
tomarere
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Joined: April 13th, 2020, 1:46 pm

Re: HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

SABnzbd detected a fatal error:
Cannot access the user profile.

Please start with sabnzbd.ini file in another location

Program did not start!

also the same error

what is wrong than i did the same as you requested in your answer
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safihre
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Re: HELP BY INSTALL / Cannot access the user profile.

Post by safihre »

Can you right click SABnzbd and click Run as Administrator?
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tomarere
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Joined: April 13th, 2020, 1:46 pm

Re: HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

yes i can
tomarere
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Posts: 6
Joined: April 13th, 2020, 1:46 pm

Re: HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

i did it as administrator and get the same fault.

can you take over my computer and look for you self ?
tomarere
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Posts: 6
Joined: April 13th, 2020, 1:46 pm

Re: HELP BY INSTALL / Cannot access the user profile.

Post by tomarere »

hello is there someoen who can help me please ???????????????
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safihre
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Re: HELP BY INSTALL / Cannot access the user profile.

Post by safihre »

We can't really help you from a distance! This is really a strange bug that is caused by some security on your system.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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