Cannot create directory M:\In Progress\Incomplete

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awkpeebs
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Joined: June 14th, 2020, 5:33 pm

Cannot create directory M:\In Progress\Incomplete

Post by awkpeebs »

Running SABnzbd 2.3.9 [03c10dc]. No downloads are possible, I receive the title error upon taking any download action. Directories are on a network drive that is mapped by SYSTEM on startup. Other programs like Radarr and Sonarr have no trouble with access. Running SABnzbd in Admin does not resolve issue. Running SABnzbd as SYSTEM starts program, but web interface is entirely inaccessible. Can't use UNC (e.g. \\SERVER\...) paths in SABnzbd, throws an error regarding them. Unsure what to do.

Log: pastebin 55MxxY6Z
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sander
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Re: Cannot create directory M:\In Progress\Incomplete

Post by sander »

Windows rights issue.

Back to basics:

On Windows, open a CMD terminal
make sure you see the M:\In Progress\Incomplete
make sure you can create a file / directory in M:\In Progress\Incomplete
then start SABnzbd, and let it download

Does that work?
Then the problem is in the Windows Service
Oh: SABnzbd cannot handle UNCs. And AFAIK it must be a mapped network drive, as M:\In Progress\Incomplete suggests
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safihre
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Re: Cannot create directory M:\In Progress\Incomplete

Post by safihre »

sander wrote: June 15th, 2020, 9:33 am Oh: SABnzbd cannot handle UNCs. And AFAIK it must be a mapped network drive, as M:\In Progress\Incomplete suggests
No the opposite. You need to use UNC paths!
See the NOTE in the bottom: https://sabnzbd.org/wiki/advanced/sabnz ... ws-service
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