SABnzbd3 won't start on Synology DS214+

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
pven
Release Testers
Release Testers
Posts: 114
Joined: August 21st, 2009, 5:00 am

SABnzbd3 won't start on Synology DS214+

Post by pven »

I've updated the SABnzb-package on my Synology DS214+ (this also included a Python3-upgrade). But after this SABnzbd won't start.

This is all the logging I have:

Code: Select all

2020-08-23 10:09:26,620::INFO::[misc:523] script_dir directory: /usr/local/sabnzbd/var/scripts does not exist, try to create it
2020-08-23 10:09:26,726::INFO::[_cplogging:219] [23/Aug/2020:10:09:26] HTTP
Request Headers:
  COOKIE: stay_login=1; tk_tc=PhMW4bBlmLcWI8xY; did=DAZejgmhnbEbYKbprZqo3nYBINUHW3CIg7ZvNmfk17tZVVNz8ZNtS1N0981Z06c7RkpltWotjSneqH3dPQEU1cZHJ48gnYQgsmqIaaDmYxdTtlNNPHOSjp6fGiFX39v; login_cookie=6a6dd4352162dda15293228862e5d052f3716d2d; login_salt=730; id=zQ8KWa0qv8TDTx2EFzE2olMuV7ppwf0juKbpyZRfnGA3Ro12QLetM1JiYzjCPbYASJtllwNAUtqvdg6CmTujsg; smid=EBLysIusVh1rdFylMTwnODRyyPsAgNn5D0F5rLnTik6RTwPS1GMHIfsXWjqd9cpRW3VsW5UZ6aL47GrzqgvJ1Q
  Remote-Addr: 192.168.1.108
  USER-AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36
  CONNECTION: keep-alive
  REFERER: https://local.stuff.com:10101/
  X-REQUESTED-WITH: XMLHttpRequest
  SEC-FETCH-MODE: cors
  HOST: local.stuff.com:10101
  SEC-FETCH-SITE: same-origin
  ACCEPT: */*
  ACCEPT-LANGUAGE: en-US,en;q=0.9,nl;q=0.8
  SEC-FETCH-DEST: empty
  ACCEPT-ENCODING: gzip, deflate, br
2020-08-23 10:09:26,789::ERROR::[_cplogging:219] [23/Aug/2020:10:09:26] HTTP
Traceback (most recent call last):
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cprequest.py", line 670, in respond
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/lib/encoding.py", line 220, in __call__
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpdispatch.py", line 60, in __call__
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/sabnzbd/interface.py", line 127, in internal_wrap
  File "/volume1/@appstore/sabnzbd/share/SABnzbd/sabnzbd/interface.py", line 944, in index
  File "/var/packages/python/target/lib/python2.7/site-packages/Cheetah/Template.py", line 1259, in __init__
    self._compile(source, file, compilerSettings=compilerSettings)
  File "/var/packages/python/target/lib/python2.7/site-packages/Cheetah/Template.py", line 1546, in _compile
    self._fileMtime = os.path.getmtime(file)
  File "/var/packages/sabnzbd/target/env/lib/python2.7/genericpath.py", line 62, in getmtime
OSError: [Errno 2] No such file or directory: '/var/packages/sabnzbd/target/share/SABnzbd/interfaces/Glitter/templates/queue.tmpl'
2020-08-23 10:09:27,533::INFO::[misc:523] script_dir directory: /usr/local/sabnzbd/var/scripts does not exist, try to create it
2020-08-23 10:09:27,534::ERROR::[misc:525] Cannot create directory /usr/local/sabnzbd/var/scripts
2020-08-23 10:09:30,548::INFO::[misc:523] script_dir directory: /usr/local/sabnzbd/var/scripts does not exist, try to create it
The directory mentioned in the last line exists btw.
Btw: I have no idea where the reference to python2.7 is coming from ...

When changing back to SabNZd 2.3.9 (including some changed references to python2 iso python3) everything works again,
User avatar
safihre
Administrator
Administrator
Posts: 5366
Joined: April 30th, 2015, 7:35 am
Contact:

Re: SABnzbd3 won't start on Synology DS214+

Post by safihre »

Seems it is not using python3.
Could you report this at SynoCommunity? https://github.com/SynoCommunity/spksrc
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
pven
Release Testers
Release Testers
Posts: 114
Joined: August 21st, 2009, 5:00 am

Re: SABnzbd3 won't start on Synology DS214+

Post by pven »

I will (later today). Thanks, and keep up the good work.
Post Reply