api-ms-win-crt-convert-l1-1-0.dll missing [Windows 7]

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erikthepace
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api-ms-win-crt-convert-l1-1-0.dll missing [Windows 7]

Post by erikthepace »

I am running SABNZB on a Windows 7 64 bit machine.

When I updated SABNZB to 3.0.2, I received that error message after it installed, and now can't seem to get it fixed. I've found the .dll online, but I'm not certain what directory it needs to go into. I'm dead in the water at the moment.

Additionally, it's also yielding the error Python38.dll cannot be found in the load library. But I see it in my program files directory, so I'm not sure what's up with that.

I've attempt completely uninstall and reinstall the program, but that didn't correct the issue.

Any guidance would be much appreciated.
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safihre
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Re: api-ms-win-crt-convert-l1-1-0.dll missing

Post by safihre »

You will need Windows C Runtime DLL's:
https://www.microsoft.com/en-us/downloa ... x?id=48234

These are a basic part of Windows 10. Might consider updating ;)
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attlinux
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Re: api-ms-win-crt-convert-l1-1-0.dll missing

Post by attlinux »

I have the same problem, and also a Win 7 Enterprise 64bit, and I wanted to try SABNZBD 3.51 latest version.
The problem is NOT resolved by installing or reinstalling c++ runtimes of any kind.
In fact I have the "missing" DLL file already in c:\windows\system32, so I don't know why he cannot find it.
I also get the Python error missing.
I also need guidance.
attlinux
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Re: api-ms-win-crt-convert-l1-1-0.dll missing

Post by attlinux »

I FIXED IT (!!!!)
Yeah I am the world champ again haha..... (just kidding)
It is a Python issue! Mentioned in some obscure corner of Python programming.
You need to download the following:
https://github.com/nalexandru/api-ms-wi ... /tag/0.3.1
and DEPACK the single DLL into the SABNZBD directory. !!!
I found the tip on the second last info at https://bugs.python.org/issue40740
hmm. Now SABNZBD says "plush layout missing" - ... I'll keep trying.....
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safihre
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Re: api-ms-win-crt-convert-l1-1-0.dll missing

Post by safihre »

Plush has been removed a few versions ago..
Downloading the specific dll from the internet can solve it, but using Microsoft versions should be a safer option. The link above might not work for all specific versions of Windows.
Writing here in case anyone else reeds this in the future.
In any case, on Windows 7, you need to use the 32bit release. As the 64bit uses a newer Python version that doesn't support Windows 7 anymore.
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