Unable to Rename Sample+ file

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KKALnSF
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Unable to Rename Sample+ file

Post by KKALnSF »

Hello,
I am using Sab 3.1.1 on a QNAP system,
Whenever Sab processes a file during the verification process I always receive an error renaming the sample file. Below is a sample.

I have turned on +Debug and have the log file. I'm not sure where the problem is.

Please excuse me as I'm new to this app.

I'm trying to paste info from the error here, but keep getting this error when trying to post "New users are not allowed to post links"
Downloads/incomplete/Whose.Line.Is.It.Anyway.US.S17E02.1080p.WEB.h264-KOGi.2/Sample+whose.line.is.it.anyway.us.s17e02.1080p.web.h264-kogi.sample.mkv cannot be renamed to Downloads/incomplete/Whose.Line.Is.It.Anyway.US.S17E02.1080p.WEB.h264KOGi.2/Sample/whose.line.is.it.anyway.us.s17e02.1080p.web.h264-kogi.sample.mkv
Last edited by OneCD on January 18th, 2021, 12:51 am, edited 1 time in total.
Reason: included error message

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OneCD
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Re: Unable to Rename Sample+ file

Post by OneCD »

Hi and welcome to the forum. :)

I've added the error message posted on the QNAP forum to your post.
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safihre
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Re: Unable to Rename Sample+ file

Post by safihre »

This is a problem in par2, which can't handle folders.
Do you maybe have Deobfuscate Final Filenames turned on?
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KKALnSF
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Re: Unable to Rename Sample+ file

Post by KKALnSF »

Thank you @ OneCD - Will a response automatically be posted here from the QNAP forum?
Thank you @ safihre - I do not have Deobfuscate Final Filenames enabled,

I wished I could post another example , but the post keeps getting rejected "New users are not allowed to post links"

Sab always seems to falter around renaming "Sample+" file name to "Sample" folder

I tired enabling "Ignore Samples" which didn't fix the problem.

Unfortunately this seems to happen on about 75% of the downloads.

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sander
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Re: Unable to Rename Sample+ file

Post by sander »

Can you post the NZB on pastebin or hastebin, and share that URL (post here, or via DM)?

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Re: Unable to Rename Sample+ file

Post by safihre »

Probably the poster you are downloading from, uses Windows, where you can use Multipar. That one does support folders.
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Re: Unable to Rename Sample+ file

Post by OneCD »

KKALnSF wrote:
January 18th, 2021, 9:48 am
Thank you @ OneCD - Will a response automatically be posted here from the QNAP forum?
No, the two forums are not linked. But because the problem you've asked relates to SABnzbd, you're more likely to get a response here than the QNAP forum. ;)
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KKALnSF
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Re: Unable to Rename Sample+ file

Post by KKALnSF »

sander wrote:
January 18th, 2021, 11:27 am
Can you post the NZB on pastebin or hastebin, and share that URL (post here, or via DM)?
@ sander . Thanks for your reply. Are you asking me to post the actual NZB file or the contents of the file?
safihre wrote:
January 18th, 2021, 11:31 am
Probably the poster you are downloading from, uses Windows, where you can use Multipar. That one does support folders.
@ safihre. Thanks for the info, I'm just not sure what to do about that if that is the case.

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sander
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Re: Unable to Rename Sample+ file

Post by sander »

KKALnSF wrote:
January 18th, 2021, 7:03 pm
sander wrote:
January 18th, 2021, 11:27 am
Can you post the NZB on pastebin or hastebin, and share that URL (post here, or via DM)?
@ sander . Thanks for your reply. Are you asking me to post the actual NZB file or the contents of the file?
Yes, indeed

EDIT:

Or, easier: mail the NZB to [email protected]

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Re: Unable to Rename Sample+ file

Post by KKALnSF »

sander wrote:
January 18th, 2021, 11:29 pm
KKALnSF wrote:
January 18th, 2021, 7:03 pm
sander wrote:
January 18th, 2021, 11:27 am
Can you post the NZB on pastebin or hastebin, and share that URL (post here, or via DM)?
@ sander . Thanks for your reply. Are you asking me to post the actual NZB file or the contents of the file?
Yes, indeed

EDIT:

Or, easier: mail the NZB to [email protected]

@sander - thanks.. I have emailed you two nzb files. One that failed and one that succeeded

KKALnSF
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Re: Unable to Rename Sample+ file

Post by KKALnSF »

This illustrates the problem. These all have the same rename problem.

https://filebin.ca/5p4gp4R0PU5v/ScreenS ... 2.35PM.png

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sander
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Re: Unable to Rename Sample+ file

Post by sander »

KKALnSF wrote:
January 20th, 2021, 7:12 pm


@sander - thanks.. I have emailed you two nzb files. One that failed and one that succeeded
Thanks. No problem with the first NZB, but indeed a problem with the second NZB ... but mainly because of missing files.

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Re: Unable to Rename Sample+ file

Post by sander »

KKALnSF wrote:
January 21st, 2021, 8:29 pm
This illustrates the problem. These all have the same rename problem.

https://filebin.ca/5p4gp4R0PU5v/ScreenS ... 2.35PM.png
Can you please send those NZBs to safihre @ sabnzbd.org?

KKALnSF
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Re: Unable to Rename Sample+ file

Post by KKALnSF »

sander wrote:
January 22nd, 2021, 12:40 am
KKALnSF wrote:
January 21st, 2021, 8:29 pm
This illustrates the problem. These all have the same rename problem.

https://filebin.ca/5p4gp4R0PU5v/ScreenS ... 2.35PM.png
Can you please send those NZBs to safihre @ sabnzbd.org?
Hi. I did send them .
Subject: Unable to Rename Sample+ file
Wed, Jan 20, 7:10 PM EST(2 days ago)

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sander
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Re: Unable to Rename Sample+ file

Post by sander »

KKALnSF wrote:
January 22nd, 2021, 3:14 am
sander wrote:
January 22nd, 2021, 12:40 am
KKALnSF wrote:
January 21st, 2021, 8:29 pm
This illustrates the problem. These all have the same rename problem.

https://filebin.ca/5p4gp4R0PU5v/ScreenS ... 2.35PM.png
Can you please send those NZBs to safihre @ sabnzbd.org?
Hi. I did send them .
Subject: Unable to Rename Sample+ file
Wed, Jan 20, 7:10 PM EST(2 days ago)
Yes, two. See my report on those two.

But you showed a picture with 5-10 more problematic NZBs. Can you send them too?

Thanks.

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