SABNZB unavailable due to failures

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Ub3rm3n5ch
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Joined: January 13th, 2017, 7:55 pm

SABNZB unavailable due to failures

Post by Ub3rm3n5ch »

Hello,

For the last two or so days SONARR has been telling me SABNZB is unavailable due to failures.

When I test the client it tells me "Test was aborted due to an error: Unable to connect to SABnzbd, please check your settings".

If I manually DL from the calendar on SONARR it tells me I can't connect and check settings.

I applied the recent update just prior to seeing this happen. I just rolled it back and am still seeing this error.

I haven't changed any of my settings which have been working smoothly for years.

I'm stumped.

Any suggestions?

Thanks!

Running on Win 10, 64bit system.
Ub3rm3n5ch
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Joined: January 13th, 2017, 7:55 pm

Re: SABNZB unavailable due to failures

Post by Ub3rm3n5ch »

I should add that if I use an NZB I source elsewhere it will work fine in SABNZB.

Seems pretty clear the issue is between SONARR and SABNZB
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safihre
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Re: SABNZB unavailable due to failures

Post by safihre »

Login to Sab, it will show you most likely the error.
Most likely it's due to new stricter security. So you'll have to see in Sab interface which policy it is so we can help you.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Ub3rm3n5ch
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Joined: January 13th, 2017, 7:55 pm

Re: SABNZB unavailable due to failures

Post by Ub3rm3n5ch »

safihre wrote: June 21st, 2021, 9:27 am Login to Sab, it will show you most likely the error.
Most likely it's due to new stricter security. So you'll have to see in Sab interface which policy it is so we can help you.
Sounds good. I don't know how to do that or where to find the error.

I extracted a log but didn't see anything that seems pertinent.
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safihre
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Re: SABNZB unavailable due to failures

Post by safihre »

It should show you something like WARNING or Access denied.
Then, let's check the Sonarr logs. After testing you can find the detailed errors there and see what it reports. Maybe we can find why it cant connect.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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