ERROR::Failed to start web-interface (windows xp)

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sneffets
Newbie
Newbie
Posts: 1
Joined: July 30th, 2008, 5:52 pm

ERROR::Failed to start web-interface (windows xp)

Post by sneffets »

Version: 0.4.2 Final
OS: Windows XP SP3
Install-type: Windows Installer
Skin: Default
Firewall Software: XP SP2 Firewall or None (still the same with it off)
Web Browser:  Firefox 3.0.1
Are you using IPV6? no
Is the issue reproducible? yes

I am new to the sabnzbd client, but not to network applications...when I initially installed the client (using the .exe) it came right up...but now (after rebooting and trying everything else) I can' get the SABnzbd app running...I get the usual message: SABnzbd needs a free tcp/ip port for its internal web server. Port 8080 on localhost was tried , but it is not available.  Some other software uses the port or SABnzbd is already running.  I have checked running netstat and there is nothing running on localhost:8080.  I have tried switching ports manually, via http://localhost:8081 (and other ports) and via C:\Program Files\SABnzbd\SABnzbd.exe --server localhost:8081 (which is the correct location for the .exe) but still no go.  I checked the logs and it is indeed failing to run...here a snip of the log:

2008-07-31 13:35:37,687::INFO::--------------------------------
2008-07-31 13:35:37,687::INFO::SABnzbd.exe-0.4.2 (rev=1447)
2008-07-31 13:35:37,687::INFO::Platform=Windows-XP-5.1.2600-SP2 Class=nt
2008-07-31 13:35:37,687::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008, 17:57:18) [MSC v.1310 32 bit (Intel)]
2008-07-31 13:35:37,687::INFO::[sabnzbd] Loading data for rss_data.sab from C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\rss_data.sab
2008-07-31 13:35:37,687::INFO::[sabnzbd] Loading data for bytes7.sab from C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\bytes7.sab
2008-07-31 13:35:37,687::INFO::[sabnzbd] Loading data for queue7.sab from C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\queue7.sab
2008-07-31 13:35:37,687::INFO::All processes started
2008-07-31 13:35:37,687::INFO::_yenc module... found!
2008-07-31 13:35:37,687::INFO::celementtree module... found!
2008-07-31 13:35:37,687::INFO::par2 binary... found (C:\Program Files\SABnzbd\win\par2\par2.exe)
2008-07-31 13:35:37,687::INFO::rar binary... found (C:\Program Files\SABnzbd\win\unrar\UnRAR.exe)
2008-07-31 13:35:37,687::INFO::unzip binary... found (C:\Program Files\SABnzbd\win\unzip\unzip.exe)
2008-07-31 13:35:37,687::INFO::pyOpenSSL... found (True)
2008-07-31 13:35:37,703::INFO::Web dir is C:\Program Files\SABnzbd\interfaces\Default
2008-07-31 13:35:37,703::INFO::Starting SABnzbd.exe-0.4.2
2008-07-31 13:35:37,703::INFO::[nzbqueue] Saving queue
2008-07-31 13:35:37,703::INFO::[sabnzbd.misc] URLGrabber starting up
2008-07-31 13:35:37,703::INFO::[sabnzbd] Saving data for queue7.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\queue7.sab
2008-07-31 13:35:37,703::INFO::Starting web-interface on localhost:8080
2008-07-31 13:35:37,703::INFO::[sabnzbd] Saving data for bytes7.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\bytes7.sab
2008-07-31 13:35:37,717::INFO::[sabnzbd] Saving data for rss_data.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\rss_data.sab
2008-07-31 13:35:42,796::ERROR::Failed to start web-interface
2008-07-31 13:35:42,828::INFO::Lauching browser with c:\docume~1\anthon~1\locals~1\temp\tmp469p6t.html
2008-07-31 13:35:43,375::INFO::SABnzbd shutting down...
2008-07-31 13:35:43,375::INFO::[sabnzbd.misc] URLGrabber shutting down
2008-07-31 13:35:43,375::INFO::[downloader] Shutting down
2008-07-31 13:35:43,375::INFO::[assembler] Shutting down
2008-07-31 13:35:43,375::INFO::[nzbqueue] Saving queue
2008-07-31 13:35:43,375::INFO::[sabnzbd] Saving data for queue7.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\queue7.sab
2008-07-31 13:35:43,375::INFO::[sabnzbd] Saving data for bytes7.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\bytes7.sab
2008-07-31 13:35:43,375::INFO::[sabnzbd] Saving data for rss_data.sab in C:\Documents and Settings\Anthony Steffens\Local Settings\Application Data\sabnzbd\cache\rss_data.sab
2008-07-31 13:35:43,703::INFO::All processes stopped

I have searched the forums trying find something to help out, but I can't seem to find anything for a windows config issue...any help would be appreciated.
Last edited by sneffets on July 31st, 2008, 3:07 pm, edited 1 time in total.
User avatar
shypike
Administrator
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: ERROR::Failed to start web-interface (windows xp)

Post by shypike »

Could you try --server :8080, so that the IP address is used instead of localhost.

--server 0.0.0.0:8080 may help too, but in that case don't point the browser
to localhost but ot the IP address.

An alternative is to start with the -b0 option, so that SABnzbd does not try to lauch
the browser. You will need to start the browser yourself.
This is in case SABnzbd has trouble starting your browser.
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