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Stuck on Cleaning up Download Directory

Posted: August 19th, 2013, 4:49 am
by Lockzi
Hello,

been having a really annoying problem for the last 3 months that has broken my lovely automation (through SickBeard and CouchPotato)...

Essentially what happens is that somehow SABnzbd gets stuck on Cleaning directory (deleting .svf etc. files it finds) and thus never runs the sabtosickbeard.exe post-process script.

This problem happened suddenly - without any known changes on my part - back in version 0.7.14 and has been there in 0.7.15 and is still there in 0.7.16.
Screenshot of what the queue looks like: https://www.dropbox.com/s/9n1or5axxu338 ... 114000.png

I have tried changing download location, cleanup filetypes (even removing all), and also uninstalling SAB and re-installing to no avail.

Please advice on what more I could try,

many thanks! Lockzi

Re: Stuck on Cleaning up Download Directory

Posted: August 19th, 2013, 1:24 pm
by shypike
The problem isn't caused by cleaning up files, since erasing the clean-up list doesn't solve the issue.
Enable debug logging (Status page) and when processing gets stuck, look at the end of the log file.

Re: Stuck on Cleaning up Download Directory

Posted: August 21st, 2013, 8:09 am
by Lockzi
Here's the log of a download.

https://dl.dropboxusercontent.com/u/173 ... %20log.txt

It creates a new directory with the name "[Cleanup]....." after doing the par2 check.

Code: Select all

2013-08-20 01:28:44,216::INFO::[postproc:596] Par2 check finished on [Cleanup] Cleaning up download directory- Royal.Pains.S05E09.720p.WEB-DL.DD5.1.H.264-NTb
2013-08-20 01:28:44,224::INFO::[misc:783] Creating directories: T:\Usenet\complete\[Cleanup] Cleaning up download directory- Royal.Pains.S05E09.720p.WEB-DL.DD5.1.H.264-NTb
Any ideas?

Re: Stuck on Cleaning up Download Directory

Posted: August 23rd, 2013, 5:46 am
by shypike
Can you email your sabnzbd.ini file to [email protected] ?
First remove all user names and passwords and add the URL of this message to the email.