500 Internal Server Error

Report & discuss bugs found in SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
Posts: 1
Joined: September 28th, 2020, 1:36 pm

500 Internal Server Error

Post by YxTerwd »

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "...cprequest.p", line 670, in respond
File "...encoding.p", line 220, in __call__
File "..._cpdispatch.p", line 60, in __call__
File "...interface.p", line 127, in internal_wrap
if not check_hostname():
File "...interface.p", line 426, in index
return "Incorrect PID for this instance, remove PID from URL to initiate shutdown."
File "cheetah__usr_share_sabnzbdplus_interfaces_Glitter_templates_main_tmpl_1601316622_52_79408.p", line 156, in respond
NotFound: cannot find 'apikey'

On Ubuntu.

Any idea how to reactivate sabnzbd?

User avatar
Posts: 3979
Joined: April 30th, 2015, 7:35 am
Location: Switzerland

Re: 500 Internal Server Error

Post by safihre »

It seems you have some cached template files after an update.
Usually a restart of your system should fix it.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate

Post Reply