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Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Posted: December 28th, 2020, 10:44 am
by safihre
I identified the issue to be that we changed in SABnzbd 3.x that we write incomplete files to the disk instead of waiting for a file to be 100% complete.
So the password check fails because it will check part001 and automatically continue to part002. Instead of crashing with a "can't find part002" (this we expect) it finds a incomplete part002 and crashes with a different error that we don't catch.
Have to investigate how to handle this better.

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Posted: April 3rd, 2021, 3:19 am
by superfish
Hi,
After upgrading to 3.2.1 (i was running a way old release beforehand) I experience the same issue intermittently.
Do you have any news on a possible fix?
If I can provide any info to debug, please let me know.

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Posted: April 3rd, 2021, 3:34 am
by sander
send the NZB + password + link to this post to [email protected]

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Posted: April 14th, 2021, 2:20 pm
by HarryBalls
FYI, I noticed a new "feature" with the latest update of 3.2.0-47 on Synology that even if you supplied a {{password}} with the nzb, if you click on the downloading file to edit it's name when it just downloaded, it doesn't read the name and considers it ENCRYPTED. This didn't happen before the latest upgrade, but does now. It's not a showstopper. One can wait a few minutes longer before editing the name, change the setting from Pause to Off, or simply un-pause for it to complete correctly. A minor annoyance.

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Posted: April 15th, 2021, 11:01 pm
by safihre
Yes, there's a fix for that in 3.2.1. But unfortunately that still hasn't been released for Synology. Hopefully soon.