Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings.
Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
also, the download icon doesn't show on latest version of MacOS in the menu bar while there is an active download or when idle. you have to click the black space on the menu bar for it to appear.