I've been getting a Lost Connection to SABNZBD error a lot lately. It seems like it happens after the download completed and is trying to unpack the files. When I try to manually look at the files that are being unpacked, it says the files are in use.
What additional information do you need from me?
Lost Connection to SABNZBD
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Help us help you:
Help us help you:
- Are you using the latest stable version of SABnzbd? Downloads page.
- Tell us what system you run SABnzbd on.
- Adhere to the forum rules.
- Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings. - Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Re: Lost Connection to SABNZBD
Which OS, which hardware? Virusscanner?
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- Newbie
- Posts: 13
- Joined: October 14th, 2015, 7:13 pm
Re: Lost Connection to SABNZBD
I'm running Windows 10. I don't use anti-virus, unless you consider Windows Defender Anti-Virus.
I can provide some log information if you let me know where to find the log.
I can provide some log information if you let me know where to find the log.
Re: Lost Connection to SABNZBD
Again: which hardware?
Reason of my question: the Lost Connection to SABNZBD error can happen if your system is overloaded. So ... on low-spec / overloaded hardware.
Reason of my question: the Lost Connection to SABNZBD error can happen if your system is overloaded. So ... on low-spec / overloaded hardware.
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- Newbie
- Posts: 13
- Joined: October 14th, 2015, 7:13 pm
Re: Lost Connection to SABNZBD
Custom Built PC:
OS - Win 10 on a 256 SSD
Processor - AMD Phenom II X4 975 Black Edition (Factory overclocked) with Water Cooling
Storage - 3 local storage drives ranging from 250GB to 2 TB. Plus 1 WD MyBook network drive with 3TB
RAM - 16 GB
Video Card - NVIDIA GeForce GTX 560 with 2 GB of onboard Ram
OS - Win 10 on a 256 SSD
Processor - AMD Phenom II X4 975 Black Edition (Factory overclocked) with Water Cooling
Storage - 3 local storage drives ranging from 250GB to 2 TB. Plus 1 WD MyBook network drive with 3TB
RAM - 16 GB
Video Card - NVIDIA GeForce GTX 560 with 2 GB of onboard Ram
Re: Lost Connection to SABNZBD
Go into Status and Interface settings (the wrench icon), change the log level to +Debug, wait for it to crash again. When you then start SABnzbd again, in that same window you can download the log and send it to us
[email protected] or [email protected]
[email protected] or [email protected]
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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- Newbie
- Posts: 13
- Joined: October 14th, 2015, 7:13 pm
Re: Lost Connection to SABNZBD
Sent log to the email address in this thread.
Re: Lost Connection to SABNZBD
It seems a sudden break during Decoding hints at the broken yEnc-decoder we fixed in the 1.1.1 release!
This should fix it.
This should fix it.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate