Downloads stop with "ENCRYPTED" proper password is already supplied

Report & discuss bugs found in SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
User avatar
safihre
Administrator
Administrator
Posts: 4204
Joined: April 30th, 2015, 7:35 am
Location: Switzerland
Contact:

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Post by safihre »

I identified the issue to be that we changed in SABnzbd 3.x that we write incomplete files to the disk instead of waiting for a file to be 100% complete.
So the password check fails because it will check part001 and automatically continue to part002. Instead of crashing with a "can't find part002" (this we expect) it finds a incomplete part002 and crashes with a different error that we don't catch.
Have to investigate how to handle this better.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate

superfish
Newbie
Newbie
Posts: 1
Joined: April 3rd, 2021, 3:18 am

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Post by superfish »

Hi,
After upgrading to 3.2.1 (i was running a way old release beforehand) I experience the same issue intermittently.
Do you have any news on a possible fix?
If I can provide any info to debug, please let me know.

User avatar
sander
Release Testers
Release Testers
Posts: 7372
Joined: January 22nd, 2008, 2:22 pm

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Post by sander »

send the NZB + password + link to this post to [email protected]

HarryBalls
Newbie
Newbie
Posts: 6
Joined: April 14th, 2021, 1:24 pm

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Post by HarryBalls »

FYI, I noticed a new "feature" with the latest update of 3.2.0-47 on Synology that even if you supplied a {{password}} with the nzb, if you click on the downloading file to edit it's name when it just downloaded, it doesn't read the name and considers it ENCRYPTED. This didn't happen before the latest upgrade, but does now. It's not a showstopper. One can wait a few minutes longer before editing the name, change the setting from Pause to Off, or simply un-pause for it to complete correctly. A minor annoyance.

User avatar
safihre
Administrator
Administrator
Posts: 4204
Joined: April 30th, 2015, 7:35 am
Location: Switzerland
Contact:

Re: Downloads stop with "ENCRYPTED" proper password is already supplied

Post by safihre »

Yes, there's a fix for that in 3.2.1. But unfortunately that still hasn't been released for Synology. Hopefully soon.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate

Post Reply