sab stopped working

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livsa
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sab stopped working

Post by livsa »

I've been using sab for 7 or 8 years now and I have no idea whats going on right now. Nothing will download. It's not paused. It starts downloading but the speed slows until it eventually stops. The movies I have tried to download, it aborts while it unpacks.
I also use sonarr to track episodes and sab won't download anything it picks up although it ends up in the queue.
When I try to delete the queue, it gets stuck saying "deleting" but never does. Same with shutting down. I have to force quit in task manager to close sab. It only fully deletes the queue if I manually delete in the incomplete folder.

I have space in my temp folder and lots of free space. Tried restarting it. Tried updating to latest stable version and newest beta version. Tried restarting my computer. Tried changing the port.

I have no idea what's going on.
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sander
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Re: sab stopped working

Post by sander »

Which OS?
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safihre
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Re: sab stopped working

Post by safihre »

And what version of Sabnzbd?
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livsa
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Re: sab stopped working

Post by livsa »

sander wrote: February 10th, 2024, 1:55 amWhich OS?
I'm running windows 10, 64-bit
safihre wrote: February 10th, 2024, 8:48 am And what version of Sabnzbd?
version 4.2.1
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sander
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Re: sab stopped working

Post by sander »

OK, good.

SABnzbd -> Wrench -> Status -> 1 GB test download ... what is the result?
livsa
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Re: sab stopped working

Post by livsa »

it's been added to the top of the queue but nothing is happening. staying at 0% the speed is still at 0 B/s
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sander
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Re: sab stopped working

Post by sander »

SABnzbd -> Servers: click on Test Server for all defined and active newsservers.
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safihre
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Re: sab stopped working

Post by safihre »

Please update to 4.2.2. We have fixes in there that might be relavant for this :) if the problem persist after the update, we should investigate further.
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livsa
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Re: sab stopped working

Post by livsa »

sander wrote: February 10th, 2024, 11:37 pm SABnzbd -> Servers: click on Test Server for all defined and active newsservers.
Connection Successful!
safihre wrote: February 11th, 2024, 3:53 am Please update to 4.2.2. We have fixes in there that might be relavant for this :) if the problem persist after the update, we should investigate further.
it started downloading my first item and it reached 83% before it paused itself. It moved onto the second one which got to 6% and then it paused itself too.My third one got to 73% but the speed slowed until it stopped and now nothing is downloading again.
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sander
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Re: sab stopped working

Post by sander »

SABnzbd -> Wrench -> Status: 1GB testfile. What is the result?
livsa
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Re: sab stopped working

Post by livsa »

same thing as before. it went to the top of my queue and isn't doing anything.
I've also now got a bunch of messages saying " Error importing"
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sander
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Re: sab stopped working

Post by sander »

That might indicate disk or memory problems?
livsa
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Re: sab stopped working

Post by livsa »

How do i troubleshoot that? Because i have enough disk space and I’m able to torrent to the same folders I have sab set to
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