completed files moved to incomplete folder after post processing

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steen224
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Joined: June 5th, 2024, 5:00 pm

completed files moved to incomplete folder after post processing

Post by steen224 »

Hi all,

I am new to sabnzbd and have setup everything quite well. My files are downloaded in the incomplete folder and moved to the complete folder when the download is finished. So far so good. However, a minute after the post processing completed the files are removed from the complete folder and stored back in the incomplete folder. In this process the name is also changed. I cannot seem to find out what happens here, beside I think it happens in the last line of the log I have included below. Does someone have an idea what happens here and how to keep the files in the complete folder?

2024-06-05 23:46:24,774::INFO::[postproc:138] Saving postproc queue
2024-06-05 23:46:24,775::INFO::[downloader:409] Post-processing finished, resuming download
2024-06-05 23:46:28,776::INFO::[nzbqueue:230] Saving queue
2024-06-05 23:46:28,777::INFO::[postproc:138] Saving postproc queue
2024-06-05 23:46:28,777::INFO::[notifier:157] Sending notification: SABnzbd - Queue finished (type=queue_done, job_cat=None)
2024-06-05 23:47:47,680::INFO::[database:208] [N/A] Moved job SABnzbd_nzo_gv4t84ld to archive

Thanks in advance!
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safihre
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Re: completed files moved to incomplete folder after post processing

Post by safihre »

I think this is probably because you are using some other tools like Sonarr and Radarr?
If you switch logging to Debug, you will see all the API requests.
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steen224
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Joined: June 5th, 2024, 5:00 pm

Re: completed files moved to incomplete folder after post processing

Post by steen224 »

I am using those tools indeed. I put it to debug and see if I can figure it out. Do you think the problem lies at sonarr and radarr?
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safihre
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Re: completed files moved to incomplete folder after post processing

Post by safihre »

You probably wrongly configured your Media base folder in those programs.
Check their configuration and logging, you won't find it in Sab log as it's not Sab doing the moving.
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steen224
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Joined: June 5th, 2024, 5:00 pm

Re: completed files moved to incomplete folder after post processing

Post by steen224 »

Thanks for your help safihre, I figured it out and it now works like a charm!
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