SAB not unpacking [docker on TrueNAS]

[big_sexy]

Hello All, first time poster here.

Before my problem, my setup...

TrueNAS Scale Electric Eel, running SAB in a docker container. SAB says the app version is 4.4.1, then below that it just says "version" and then 1.1.7. Not sure what that's about.

As best I can tell, everything about SAB is working great, except it's not unpacking rar'ed files once downloaded. There's not a lot out there when you google this problem.

I go to the wrench, then the 10GB test download. Under history it looks as if everything is fine, but I look in the directory and while the test file successfully downloaded it didn't unpack and I see there's rar files and par2 files.

I go to the gear and special, and confirm that both enable unrar and enable 7zip are ticked and they both say (on).

Again, I didn't find a lot out there so I'm not sure what else to try or what to look at. I'd greatly appreciate any assistance. Thanks.

EDIT: if it helps, the python running on the TrueNAS server 3.11.9

[sander]

Docker, so python3 version and software can NOT be the problem.

After a download, in History, on the right hand side: there is a drop download arrow. What if you click on it for the 10GB test download?

Nametest_download_100MB
Completed3 minutes ago
StatusCompleted
Size107.1 MB
CategoryDefault
Path/home/sander/Downloads/complete/test_download_100MB.1
Sourcehttps://sabnzbd.org/tests/test_download_100MB.nzb
DownloadDownloaded in 4 seconds at an average of 22.2 MB/s
Age: 901d
Serversnews.newshosting.com=107.1 MB
Repair[sometestfile-100MB] Quick Check OK
Unpack[sometestfile-100MB] Direct Unpack - Unpacked 2 files/folders in 1 sec

[big_sexy]

Okay, this is strange. I was on the queue/history page, watching the bar get bigger and bigger as the test download came in. The download succeeded, I can see it in the correct download directory as the one I did earlier today. But, there's no mention of it in history. There's mention of some videos I've downloaded (legally, of course), but no mention of any of the test downloads.

[sander]

Docker ... so make sure
* the folder mapping between host and docker is set correctly. I don't know TrueNAS, but I guess you can set that in the GUI of TrueNAS, specific for the SABnzbd docker.
* inside SABnzbd, you're using those folders. Set via SABnzbd GUI

[big_sexy]

Yeah, those are all good. Just confirmed. The TrueNAS docker interface has one folder for the configs, and one for "additional storage", which points /data to my desired download folder. That all works as expected.

[sander]

Let's double check that:

From TrueNAS GUI, show the mapping.
From SABnzbd settings, show the Folders setting.

See https://forums.sabnzbd.org/viewtopic.ph ... in#p132797 for help how to post

[big_sexy]

In Truenas docker container gui, this is the path to "SABnzbd Config Storage" (pool1 is my super-creative name for my pool in Truenas)

/mnt/pool1/configs/sabnzbd

In Truenas docker container gui, this is my path for "additional storage"

mount path is

/data

and host path is

/mnt/pool1/outlaw

Under SAB settings> Folders.....

For Temporary Download Folder

/data/usenet/incomplete

And for Completed Download folder...

/data/usenet/complete

Under User Folders, nothing else is mapped.

In Windows, for example...my completed and my temp download stuff are right where I expect them to be....

\\192.168.0.200\outlaw\usenet\complete

\\192.168.0.200\outlaw\usenet\incomplete

and my most recent test is found at...

\\192.168.0.200\outlaw\usenet\complete\test_download_10GB.1

[big_sexy]

anyone have anything? Should I contact the devs on this one? Would that get me anywhere?