Not downloading

Support for the Debian/Ubuntu package, created by JCFP.
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
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p24601
Newbie
Newbie
Posts: 2
Joined: February 18th, 2012, 9:46 am

Not downloading

Post by p24601 »

Hi all!

I can't seem to get sabnzbd to download.

Right Here we go:
The file I wish to download just sits in the queue, I have checked to see if anything is paused, it's not.
I have checked to see if my servers work, they do.
I have choose from 1 connection to the maximum of my provider 50. Still no go.
When I have a look in my download folder incomplete, I see a folder named _ADMIN_ when I enter it then I see what I'm trying to download, plus a load of junk, see pic.
Pic HERE

Any ideas would be great! Oh and the company I rent my server of, know about sabnzbd and have said it's okay to have it. It's just that they will not give any support on how to get it to work :'(
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Not downloading

Post by shypike »

You're not listing any details about your setup (hardware, OS, etc.).
Do you see anything on SABnzbd's Status->Connections page?
Have you looked in the log file (also Status page)?
p24601
Newbie
Newbie
Posts: 2
Joined: February 18th, 2012, 9:46 am

Re: Not downloading

Post by p24601 »

Sorry, the OS is Debian GNU/Linux 6.0. Which is a remote server provided by my seedbox provider, I also have root access.

They are no warning's on the status page and on the connections page it says there are no connections.
The only peoblem I see in the log file is _yenc module can't be found.

Thanks again
User avatar
shypike
Administrator
Administrator
Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: Not downloading

Post by shypike »

How did you install SABnzbd? There is a package for it.
The missing _yenc can result in lower speeds, depending on the CPU speed.

There's no port-based filtering by the hoster?
Did you try "Check Server" on Config->Servers?
Does "telnet server 119" work? (You should see your Usenet provider's signon).
Did you try the same setup in your home?

BTW, I'm moving this to the Ubuntu/Debian board.
horn34
Newbie
Newbie
Posts: 12
Joined: April 9th, 2012, 6:11 pm

Re: Not downloading

Post by horn34 »

Did you ever resolve this? I'm having the same problem on my seedbox.
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