Cannot download at full speed

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
User avatar
sander
Release Testers
Release Testers
Posts: 9033
Joined: January 22nd, 2008, 2:22 pm

Re: Cannot download at full speed

Post by sander »

Your "Nvidia's download server" (a1437.d.akamai.net [96.7.54.107]) is an Akamai server, which is not in the US, but somewhere in Asia:

Latest resolvalbe traceroute hop is 'telekommalaysia-ic-155127-hnk-b2.c.telia.net' ... so Malaysia or HNK (Hong Kong)?
https://db-ip.com/96.7.54.107

My ping time to that server is more than 300 ms, so far far away from Europe.

What is your happy eyeball logging?
kevindd992002
Full Member
Full Member
Posts: 211
Joined: October 31st, 2012, 9:35 pm

Re: Cannot download at full speed

Post by kevindd992002 »

I'm checking the logs on a computer that's on that network right now (I'm currently remote from it) but I don't see happyeyeballs there? Here are the logs if you need them:

https://www.dropbox.com/s/nzb0a2mkloyefr7/logs.zip?dl=0
User avatar
sander
Release Testers
Release Testers
Posts: 9033
Joined: January 22nd, 2008, 2:22 pm

Re: Cannot download at full speed

Post by sander »

Your log says:

Code: Select all

2016-05-25 06:04:20,663::INFO::[sabnzbd:1263] SABnzbd.exe-0.7.20 
0.7.20? Shame on you! >:D

Upgrade to current SAB, which is 1.0.2. Note: I believe you can only upgrade if the queue is empty (not sure about this).
kevindd992002
Full Member
Full Member
Posts: 211
Joined: October 31st, 2012, 9:35 pm

Re: Cannot download at full speed

Post by kevindd992002 »

That's what I thought! Lol. That's my Dad's computer and that explains why it has a lower version. I just upgraded to 1.0.2 and will post back for the logs later.
kevindd992002
Full Member
Full Member
Posts: 211
Joined: October 31st, 2012, 9:35 pm

Re: Cannot download at full speed

Post by kevindd992002 »

Here's what I have now:

2016-05-25 18:59:53,585::INFO::[happyeyeballs:111] Quickest IP address for news.newshosting.com (port 119, ssl 0, preferipv6 True) is 69.16.179.28
2016-05-25 18:59:53,585::DEBUG::[happyeyeballs:113] Happy Eyeballs lookup took 241.309926092 microseconds
2016-05-25 18:59:53,585::DEBUG::[downloader:121] For server news.newshosting.com, using IP 69.16.179.28 as server

So it does pretty much resemble the ping latency. Do you have other ideas?
User avatar
sander
Release Testers
Release Testers
Posts: 9033
Joined: January 22nd, 2008, 2:22 pm

Re: Cannot download at full speed

Post by sander »

kevindd992002 wrote:Do you have other ideas?
You mean other than contacting Newhosting?

From a technical point of view I'm interested if the ping time determines the maximum download speed. There is a rule / formula about delay (aka ping), number of open packets, MTU size and resulting download speed.
So ... you could find a newsserver close to you (so: low ping) and add that (with a free temp account, for example), and measure again.

From a user perspective I would say 6 MB/s = 55 Mbps gives a download speed higher than you can watch HD movies .
kevindd992002
Full Member
Full Member
Posts: 211
Joined: October 31st, 2012, 9:35 pm

Re: Cannot download at full speed

Post by kevindd992002 »

sander wrote:
kevindd992002 wrote:Do you have other ideas?
You mean other than contacting Newhosting?

From a technical point of view I'm interested if the ping time determines the maximum download speed. There is a rule / formula about delay (aka ping), number of open packets, MTU size and resulting download speed.
So ... you could find a newsserver close to you (so: low ping) and add that (with a free temp account, for example), and measure again.

From a user perspective I would say 6 MB/s = 55 Mbps gives a download speed higher than you can watch HD movies .
Yup.

Ok, I'll see if I can find a news server that's close to my place.

That's right but the thing is I want to download from Usenet at full speed. I mean it's what I paid for, so :)
Post Reply