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Cannot log in - username/password error
Posted: February 24th, 2012, 12:51 pm
by ruscat
I have just downloaded SABnzbd (version 0.6.15) and installed it to run under Ubuntu Linux 11.10. I followed all the instructions supplied in the setup wizard but now I can't log in. Every time I enter the username and password a message comes up access denied and asks for the username and password again. Sabnzdb was setup to use NZBMatrix. I tried uninstalling an reinstalling again, but the setup wizard does not appear to run and it just asks me for the username and password again. Is there a way to get the setup wizard to run again? Any thoughts as to how to fix this would be appreciated.
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 2:11 pm
by sander
Stop sabnzbd. Then find sabnzbd.ini (probably ~/.sabnzbd/sabnzbd.ini) and delete it. Then start SABnzbd
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 2:20 pm
by ruscat
I did a search for the sabnzbd.ini file, no luck. Can't find the .sabnzbd directory either. is this a hidden directory/file? Where exactly should I be looking?
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 2:36 pm
by sander
ruscat wrote:I did a search for the sabnzbd.ini file, no luck. Can't find the .sabnzbd directory either. is this a hidden directory/file? Where exactly should I be looking?
Yes, .sabnzbd is hidden by definition: it starts with a "."
Hopefully this is helpful:
Open a terminal, and then do something like this:
Code: Select all
sander@R540:~$ cd
sander@R540:~$ cd .sabnzbd/
sander@R540:~/.sabnzbd$ ls sabnzbd.ini
sabnzbd.ini
sander@R540:~/.sabnzbd$
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 3:13 pm
by ruscat
I tried as you suggested but No luck.
System responds with:
bash: cd: .sabnzdb/: No such file or directory
Sorry but I'm new to linux also. Any suggestions?
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 3:19 pm
by sander
ruscat wrote:I tried as you suggested but No luck.
System responds with:
bash: cd: .sabnzdb/: No such file or directory
Sorry but I'm new to linux also. Any suggestions?
Open a terminal,
then type:
... and post the output here.
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 3:48 pm
by ruscat
Sander. I tried your commands again and it worked. I was able to get to the directory and delete the ini file. The wizard is now running. I'll give the install another try. Sorry for being such a newbie to linux. Thanks again for all your help.
Re: Cannot log in - username/password error
Posted: February 24th, 2012, 4:35 pm
by ruscat
Up & running. Thanks fo your help
Re: Cannot log in - username/password error
Posted: February 25th, 2012, 1:33 am
by sander
ruscat wrote:Up & running. Thanks fo your help
You're welcome!